Senior Contract Operations Manager
- Hiring from
- United Kingdom
- Work type
- Hybrid
- Posted
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Location(s) – London (You would need to be in the office at least 3 days a week)
About the role
The successful candidate must be willing to undergo BPSS-level government screening, which requires at least three years of continuous residence in the UK.
What you’ll be doing
- Define and manage contract strategies from mobilisation through delivery and renewal.
- Interpret and apply contractual, statutory and regulatory requirements.
- Lead commercial change control; prevent and defend claims; resolve disputes.
- Maintain the commercial risk register; quantify impacts, provisions and opportunities.
- Provide accurate Management Information on obligations, performance, risks and variances.
- Collaborate to gather inputs across technology, service, finance, PMO and suppliers.
- Use data/analytics to spot trends, prevent leakage and improve performance.
- Standardise contract management practices, playbooks and controls.
- Accountable for the Obligations tracker
Essential Skills / Experience
- Advanced contract strategy and lifecycle management experience within complex programmes.
- Proven Legal and regulatory expertise; confident in interpreting and operationalising commitments.
- Proven Risk management and financial insight experience with strong planning/reporting discipline.
Desirable Skills / Experience
- Cross-functional leadership and stakeholder management.
- Supply chain awareness—vertical and horizontal back-to-back design
- Strong negotiation and influencing skills
- Legal/commercial qualifications desirable (e.g., law degree, IACCM/WorldCC).
- Significant experience in public sector or regulated environments
Our Package
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:
- Company car scheme (or cash alternative)
- 15% on target annual bonus
- Private healthcare for you and your family
- Access to an online private GP 24/7 for you and your immediate family
- Market-leading paid carers leave with up to 2 weeks off
- Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
- Discounted EE and BT products, including mobile and broadband
- Market leading Pension scheme – 5% from you and 10% from us
- Holiday purchase scheme
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
