Sponsor Operations Manager, POSSIBLE Europe
- Hiring from
- United Kingdom
- Work type
- Hybrid
- Posted
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The bit about us
We’re Hyve, a global events company that does things differently. Our events deliver game-changing impact for people, businesses and beyond. That might mean winning a major contract, securing transformational investment, getting on the shelves of a giant retailer or hearing from thought leaders who are changing the future. The purpose of every one of our events is to bring the people who power major industries together – and open a world of potential. At the same time, we’re using our events as platforms for progress, to drive the conversation across the world’s biggest industries on crucial topics like sustainability, diversity and ethical business.
These moments can change lives. And making those connections motivates us every single day. But creating those human connections doesn’t just happen at our events. It’s part of everyday life when you work at Hyve. There are all sorts of socials, inclusion workshops and professional development opportunities to get your teeth into. And then there are the benefits. From gym memberships to private medical care, season ticket loans to healthy pensions, we’ve got you covered in all kinds of ways. (We’ll even give you an extra day off on your birthday!)
The bit about you
First of all, whatever your background and whatever your beliefs, there’s a culture of belonging here at Hyve and everyone is welcome. The question isn’t where you are from – it’s where you want to go. We’re a positive bunch and if you’re a “glass half full” kind of person you’ll fit right in. Our values are brilliant work, fresh thinking, rich connections, and collective buzz. And just to be clear, these aren’t just words we put on the walls and forget about. They pull everyone together and help us all produce work that we’re proud to put our names to. If that resonates with you, great: we’re on the same page.
The bit about the division
Global Ventures is Hyve’s dedicated accelerator unit which launches new events and supercharges new ventures. This is where event launches are born and new products are accelerated, powered by obsessive customer focus, rapid experimentation, simple decision making and entrepreneurial energy. We're small, fast and allergic to unnecessary process. We’re a small, fast-moving team, so a substantial part of your role will evolve beyond this job description; you’ll be trusted to take ownership, make decisions and tackle whatever your event needs to succeed.
The bit about the role
The Sponsorship Operations Manager is responsible for coordinating the delivery of sponsor commitments across POSSIBLE Europe. Working closely with sponsors and teams across Sales, Operations, Marketing and Content, you’ll make sure each deliverable is clearly understood, planned and delivered to the agreed brief. The role combines relationship management and practical event logistics with a significant amount of coordination and administration. You’ll provide responsive, helpful customer service while keeping details, deadlines and records organised in a fast-moving environment.
Key responsibilities
• Own sponsor onboarding, acting as a key point of contact and gathering the logos, company details, contacts and other information needed to deliver each package.
• Manage the sponsor inbox, providing timely, accurate and helpful responses, and delegating or escalating queries where appropriate.
• Work with the Senior Event Operations Manager to plan and coordinate sponsor commitments, making sure each deliverable meets the agreed brief, timings, budget and production standard.
• Liaise with sponsors, internal teams, suppliers and venue staff to confirm activation requirements and keep delivery moving from pre-show planning through to onsite execution.
• Maintain accurate sponsorship trackers, schedules and reference documents, updating package details, deadlines, approvals and delivery status so teams and sponsors have clear information.
• Track sponsor-related costs against budget, update forecasts as plans develop, and flag variances or financial risks promptly.
• Provide a responsive onsite service to sponsors, answering queries and helping resolve delivery issues quickly and professionally.
• Manage competing priorities and changing requirements with care and attention to detail, flagging potential risks or delays early.
• Follow event procedures and health and safety requirements, and use sponsor feedback and lessons learned to improve the delivery process and overall experience
Skills and expertise required
• Minimum 3 years’ experience in events or a customer-facing role, with transferable skills in coordination, communication and delivering a positive customer experience.
• A strong commitment to excellent customer care, with a helpful, professional and responsive approach.
• Clear, confident communication skills, both written and verbal, and the ability to adapt your style to different people and situations.
• High levels of accuracy and attention to detail, especially when managing information, records and follow-up.
• Good organisation and time management, with the ability to keep track of several tasks and deadlines.
• Confidence using everyday digital tools, including email, documents and spreadsheets, and willingness to learn new systems.
• A practical, proactive approach: you take ownership, follow through on actions and raise questions or concerns when needed.
• The ability to work independently while contributing positively to a wider team.
• Flexibility and a calm approach when priorities change or plans need to be adjusted.
Ready to make some great experiences? Your Hyve adventure begins with one click-Apply now!
We’re Hyve, a global events company that does things differently. Our events deliver game-changing impact for people, businesses and beyond. That might mean winning a major contract, securing transformational investment, getting on the shelves of a giant retailer or hearing from thought leaders who are changing the future. The purpose of every one of our events is to bring the people who power major industries together – and open a world of potential. At the same time, we’re using our events as platforms for progress, to drive the conversation across the world’s biggest industries on crucial topics like sustainability, diversity and ethical business.
These moments can change lives. And making those connections motivates us every single day. But creating those human connections doesn’t just happen at our events. It’s part of everyday life when you work at Hyve. There are all sorts of socials, inclusion workshops and professional development opportunities to get your teeth into. And then there are the benefits. From gym memberships to private medical care, season ticket loans to healthy pensions, we’ve got you covered in all kinds of ways. (We’ll even give you an extra day off on your birthday!)
The bit about you
First of all, whatever your background and whatever your beliefs, there’s a culture of belonging here at Hyve and everyone is welcome. The question isn’t where you are from – it’s where you want to go. We’re a positive bunch and if you’re a “glass half full” kind of person you’ll fit right in. Our values are brilliant work, fresh thinking, rich connections, and collective buzz. And just to be clear, these aren’t just words we put on the walls and forget about. They pull everyone together and help us all produce work that we’re proud to put our names to. If that resonates with you, great: we’re on the same page.
The bit about the division
Global Ventures is Hyve’s dedicated accelerator unit which launches new events and supercharges new ventures. This is where event launches are born and new products are accelerated, powered by obsessive customer focus, rapid experimentation, simple decision making and entrepreneurial energy. We're small, fast and allergic to unnecessary process. We’re a small, fast-moving team, so a substantial part of your role will evolve beyond this job description; you’ll be trusted to take ownership, make decisions and tackle whatever your event needs to succeed.
The bit about the role
The Sponsorship Operations Manager is responsible for coordinating the delivery of sponsor commitments across POSSIBLE Europe. Working closely with sponsors and teams across Sales, Operations, Marketing and Content, you’ll make sure each deliverable is clearly understood, planned and delivered to the agreed brief. The role combines relationship management and practical event logistics with a significant amount of coordination and administration. You’ll provide responsive, helpful customer service while keeping details, deadlines and records organised in a fast-moving environment.
Key responsibilities
• Own sponsor onboarding, acting as a key point of contact and gathering the logos, company details, contacts and other information needed to deliver each package.
• Manage the sponsor inbox, providing timely, accurate and helpful responses, and delegating or escalating queries where appropriate.
• Work with the Senior Event Operations Manager to plan and coordinate sponsor commitments, making sure each deliverable meets the agreed brief, timings, budget and production standard.
• Liaise with sponsors, internal teams, suppliers and venue staff to confirm activation requirements and keep delivery moving from pre-show planning through to onsite execution.
• Maintain accurate sponsorship trackers, schedules and reference documents, updating package details, deadlines, approvals and delivery status so teams and sponsors have clear information.
• Track sponsor-related costs against budget, update forecasts as plans develop, and flag variances or financial risks promptly.
• Provide a responsive onsite service to sponsors, answering queries and helping resolve delivery issues quickly and professionally.
• Manage competing priorities and changing requirements with care and attention to detail, flagging potential risks or delays early.
• Follow event procedures and health and safety requirements, and use sponsor feedback and lessons learned to improve the delivery process and overall experience
Skills and expertise required
• Minimum 3 years’ experience in events or a customer-facing role, with transferable skills in coordination, communication and delivering a positive customer experience.
• A strong commitment to excellent customer care, with a helpful, professional and responsive approach.
• Clear, confident communication skills, both written and verbal, and the ability to adapt your style to different people and situations.
• High levels of accuracy and attention to detail, especially when managing information, records and follow-up.
• Good organisation and time management, with the ability to keep track of several tasks and deadlines.
• Confidence using everyday digital tools, including email, documents and spreadsheets, and willingness to learn new systems.
• A practical, proactive approach: you take ownership, follow through on actions and raise questions or concerns when needed.
• The ability to work independently while contributing positively to a wider team.
• Flexibility and a calm approach when priorities change or plans need to be adjusted.
Ready to make some great experiences? Your Hyve adventure begins with one click-Apply now!
