Senior Devops Engineer

About TaxDome

At TaxDome, we’re building the #1 practice management platform for accounting firms in the US and globally. Founded in 2017, we’ve grown into a around 400 fully remote team across 40+ countries, serving tens of thousands of businesses worldwide with millions of end clients.

How we work

You’ll be part of a globally distributed team built on trust, ownership, and self-management.

We focus on outcomes over activity — prioritizing clear ownership, pragmatic decision-making, and accountability for results over rigid processes. Collaboration is central to how we operate: we communicate openly, involve the right people early, and continuously improve how we build products and teams together.

About this role

As the product and infrastructure grow, we are looking for a talented and experienced Senior DevOps Engineer who is comfortable working remotely, demonstrates strong self-organization, and is actively engaged in team collaboration.

It’s a fully remote role, we are hiring across European timezones.

Our tech stack:

• Ruby on Rails, React.js
• PostgreSQL
• AWS (VPC, IAM, EKS, RDS, OpenSearch, CloudWatch, ElastiCache, CloudFront, AWS Secrets Manager)
• Kubernetes
• GitLab CI, Helm
• Autoscaling & Capacity Management: Kubernetes Autoscaler, Karpenter
• Cloudflare (CDN, DNS, WAF, security and traffic management)
• Monitoring & Observability: Prometheus Stack, VictoriaMetrics, Datadog, AWS CloudWatch
• Unix/Linux

What you’ll be responsible for

• Design, build, and operate reliable production infrastructure for a high-load SaaS product;
• Own the full lifecycle of environments: development, staging, and production;
• Develop and evolve Kubernetes-based platform (EKS), including networking, security, scaling, and capacity management;
• Implement and maintain Infrastructure as Code using Terraform as a single source of truth;
• Build, maintain, and improve CI/CD pipelines using GitLab CI and Helm;
• Participate in system architecture design, propose and implement infrastructure and platform improvements;
• Ensure high availability, performance, and fault tolerance of services;
• Implement and evolve observability: metrics, logs, traces, alerting, and SLO-driven monitoring;
• Actively participate in production operations: incident response, root-cause analysis, postmortems, and preventive actions;
• Work closely with development teams, providing DevOps expertise during design, debugging, and delivery phases;
• Drive DevOps best practices across teams: automation, standardization, security, and operational excellence.

Examples of interesting tasks

• Disaster Recovery — building a ready-to-go recovery process for every service, plus HA failover between availability zones across all services
• Multi-Region Disaster Recovery
• Growing our service infrastructure and CI/CD — the company ran on a monolith for a long time; we're now moving to a hybrid architecture
• Service Mesh
• Switching incident-management platforms and building the processes around it
• Moving to KEDA as a single autoscaling layer based on custom metrics
• Migrating remaining infrastructure workloads to ARM

What you bring

Must-have

• 6+ years of experience in a DevOps / SRE role;
• Strong hands-on experience managing production infrastructure in AWS;
• Confident knowledge of Kubernetes (cluster deployment, configuration, administration);
• Experience building and maintaining CI/CD pipelines for product teams
• Solid experience with Infrastructure as Code approaches (Terraform);
• Experience designing and operating autoscaling and capacity management solutions;
• Ability to set up and operate monitoring, logging, and alerting systems;
• Experience with infrastructure and application security, access control, secrets management, and security best practices;
• Cloud cost optimization and capacity planning (FinOps mindset);
• Proactive ownership of infrastructure evolution and technical improvements beyond assigned tasks;
• Strong troubleshooting skills and a high level of ownership.

What we offer

At TaxDome, we aim to create an environment where people can do their best work and grow alongside the company.

• Competitive compensation, paid in USD, shared on Recruiter screen
• Performance-based incentive plan
• Fully remote work with flexible hours
• 30 paid days off annually, plus sick days as needed
• Health & well-being support
• Learning & development budget to support your professional growth
• English lessons reimbursement
• Co-working space reimbursement
• Company-provided equipment (conditions may vary depending on the role)
• A high level of autonomy and ownership in your work
• The opportunity to make a real impact in a fast-growing global SaaS company
• A collaborative, international team with a strong product mindset

Upon successful completion of the interview process and acceptance of the offer to join, an employment verification check will be conducted as part of pre-boarding — confirming job titles and dates of engagement with 2 of your previous employers. This is a required step for all new joiners.

If you’re excited about this opportunity and believe you could make an impact at TaxDome, we’d love to hear from you.

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