Senior Financial Analyst, Financial Processes & Transformation

Reporting to the Director, Finance Processes & Transformation, the Senior Financial Analyst will be a key member of the Canada Financial Processes team in supporting the projects and initiatives that impact the Canada Finance function. You will support the delivery of segment initiatives while building positive relationships across the Canada Finance organization and other Manulife partners. You will work

alongside Finance & Operations collaborators, as well as Product & Business partners to facilitate and oversee the implementation of key projects, products, and systems.

Position Responsibilities:

• Contribute to the successful completion of projects & initiatives which impact Canada Finance & Operations teams
• Participate in and lead the various stages of projects from a Finance standpoint, including: information gathering; impact assessment; issuing Call for Resources (CFRs) to Finance teams; leading & participating in Working Group meetings; supporting documentation of key artifacts such as accounting models, requirements, test cases; and raising issues, risks and control deficiencies in a timely and accurate manner
• Manage testing plans and execution for Finance teams
• Have a curious demeanour - ask questions, challenge the status quo, get in touch with stakeholders/business partners to learn about their processes, proactively raise risks before they become issues
• Maintain a strong risk-based approach by ensuring that solutions are crafted with controls and risk-mitigation at the forefront, but also recognizing that an MVP approach is needed to complete projects and deliver results
• Have a strong sense of accountability and fully own all aspects of your project/task (follow-ups, approaching deadlines, issue resolutions)
• Ability to Think Big and beyond immediate asks by helping implement operational improvements and key controls within Finance processes

Required Qualifications:

• Minimum of 3-5 years in finance or accounting, ideally with some experience on projects
• University degree in accounting, actuarial science, finance, or equivalent work experience
• Strong analytical and problem-solving skills with attention to detail and accuracy
• Innovative thinker who influences and challenges the status quo to improve processes
• Excellent interpersonal, verbal, and written communication skills with ability to collaborate effectively
• Flexible, change-oriented team player who can manage several priorities
• Curious, motivated self-starter committed to learning new tools, technology, and AI capabilities

Preferred Qualifications:

• CPA highly preferred
• Familiarity or knowledge of agile, project management processes, process improvement methodologies and tools, a key asset
• Bilingualism (English and French) is an asset. If the successful candidate is in Quebec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Waterloo, OntarioHybrid

Salary range is expected to be between

$70,500.00 CAD - $117,500.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

About Us

We're Manulife. And we’re on a mission to make decisions easier and lives better.

Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry-leading AI, and accelerating a sustainable and economically inclusive future.

Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.

We’re proud of our accomplishments and recognition. Recent awards include:

• 2026 Gallup Exceptional Workplace Award Winner
• Manulife Named one of Forbes World’s Best Employers 2025
• Financial Times World’s Best Employers Asia-Pacific 2026
• We’ve been recognized as one of Canada’s Top 100 Employers 2026
• #1 Life Insurer for AI Maturity by Evident 2026

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Our ambition is to be the number one choice for customers. Learn more at https://www.manulife.com/.