Senior Human Resources Manager

Senior HR Manager – US & Philippines Operations

Location: Philippines (Remote/Hybrid)

Employment Type: Full-Time

Work Schedule: Must be able to support US business hours

About the Role

We are seeking an experienced Senior HR Manager to serve as a trusted strategic partner to US executive leadership, overseeing HR operations, employee relations, employment laws, policies, and compliance across the United States and Philippines.

The ideal candidate has extensive hands-on HR experience in both countries, preferably within the BPO, RPO, staffing, or outsourcing industry.

Key Responsibilities

• Oversee end-to-end US and Philippine HR operations, including employee relations, performance management, onboarding, benefits, and offboarding.
• Ensure compliance with US federal and multi-state employment laws and Philippine labor regulations.
• Develop, implement, and improve HR policies, procedures, and compliance frameworks.
• Advise US executive leadership on sensitive employee matters, workforce planning, and HR risks.
• Lead HR initiatives, improve operational processes, and support regional HR teams.

Qualifications

• 10-15 years of progressive HR experience preferred, including substantial US and Philippine HR operations experience.
• Strong knowledge of US employment laws, multi-state compliance, and Philippine labor laws.
• Experience in the BPO, RPO, staffing, or outsourcing industry.
• Proven employee relations, investigations, policy development, and HR compliance experience.
• Excellent communication and presentation skills, particularly with US executives.
• Strong business acumen, leadership, and stakeholder management capabilities.
• Experience with HRIS, HR analytics, and process improvement.
• SHRM-SCP or SPHR certification is an advantage.

Ideal Candidate

A trustworthy, transparent, customer-centric, and forward-thinking HR leader who thrives in a collaborative, non-hierarchical environment and can confidently act as a strategic partner to executive leadership.

Candidates must be based in the Philippines and have direct experience supporting both PH and US HR operations.