Senior IGA Specialist

Job Title

Senior IGA Specialist | Permanent Full Time

Location

This role supports flexible working arrangements, including a hybrid model with the option to work from both the office and home. We are seeking candidates based in Australia.

Key Purpose

The Senior IGA Specialist plans, designs and delivers Identity Governance and Administration (IGA) solutions for clients with complex identity environments. The role works with internal stakeholders, external clients, senior consultants and Leadership to take each solution from requirements through to deployment.

You will act as a subject matter expert (SME) across IGA platforms, setting and maintaining best practice for configuration, integration, lifecycle management, access certification and role design, and providing technical guidance to less experienced engineers.

About Us

We are a leading implementation partner specialising in Identity and Access Management, Privileged Access Management and Identity Governance. We are a forward-thinking team of cybersecurity professionals driven by the desire to secure all apps and users.

We help businesses secure their environments by using modern tools, expert knowledge and a pragmatic approach.

We are rapidly becoming Australia’s best-known IAM provider and are a trusted partner to our clients in Adelaide and across the country. Our reputation is built on being knowledgeable, highly experienced, effective and reliable.

Our team is everything. Hand-picked, high performing, driven and as smart as they come.

• We have grown rapidly since 2019 and we will continue to attract the A-grade talent we need to grow and be the best.

• We have customised training plans to meet our people’s needs whilst enhancing the capability of our business.

• We have fun and get the job done.

• We mentor and vet our staff to grow them into autonomous stars.

We are always looking for awesome, talented people to join our A-grade team.

About You

You will be responsible for delivering specialised Identity Governance consultancy services to a number of our valued clients. You have deep, hands-on experience delivering SailPoint (IdentityIQ or Identity Security Cloud) and/or Saviynt Enterprise Identity Cloud, and you have led IGA implementations end to end, not just contributed to them.

You will have exceptional customer engagement skills and a passion for complex problem solving. You will be a critical thinker with strong technical acumen, comfortable owning a technical design and being accountable for its outcome.

You will bring proven experience with IGA workflows, lifecycle states, access requests, access reviews and certifications, custom rules, RBAC design, and integration with target applications via REST APIs, SCIM, JDBC and database connectors, LDAP and cloud directories. You will have designed and optimised Joiner, Mover, Leaver processes with HR as the authoritative source.

We also work heavily with Okta, Entra ID, CyberArk, Delinea, Silverfort and CrowdStrike, and experience in some of these is highly regarded. Importantly, the concepts these platforms support (Zero Trust Architecture, password management, MFA, SSO, contextual access, risk-based auth, roles, HR as a master, automated provisioning, segregation of duties and privileged access management) must be well understood, and you must be able to communicate them.

Strong recent experience with Active Directory, Entra ID, Entra ID Connect and M365 is valued. Experience with device management and device authentication is preferred.

Identity systems connect with everything, so understanding IAM in a larger digital context is crucial. Experience with SIEMs, SAP, SuccessFactors, Workday and ServiceNow is highly regarded.

You will take the initiative and work comfortably without supervision, managing client expectations autonomously and reporting to senior consultants and Leadership on progress, risks and issues.

Communication is key. Your written communication skills must be on point, as a large part of this role will be communicating complex ideas in documents including architecture, technical designs, options analysis, as-built documentation, presentations and tender responses.

Key Responsibilities and Outcomes

The Senior IGA Specialist is responsible for delivering quality IGA solutions and support to clients:

1. Leading the technical design and implementation of IGA solutions on SailPoint and Saviynt, including identity lifecycle, access request, certification and role management.

2. Proactively engaging with key external stakeholders and Subject Matter Experts (SMEs) to understand their requirements, business direction and technical landscape.

3. Interfacing and coordinating tasks with internal and external technical resources, including working with Project Managers to provide estimates, develop implementation plans and lead implementations.

4. Evaluating new technologies and solutions in consultation with key vendors.

5. Managing client relationships at an operational level. You won’t be expected to manage contracts, but you will be required to maintain relationships, with particular emphasis on communicating the status of work in a timely and professional manner.

6. Generating high-quality documents and diagrams including requirements and design documents, architecture diagrams and models, test plans, detailed test cases, as-built, risk assessments, implementations, and project plans.

7. Performing system configuration, functional and integration testing, and deploying solutions.

8. Providing technical support to clients and maintenance of deployed technologies.

9. Reporting on progress, billable hours and deliverables including weekly time writing.

10. Working autonomously to troubleshoot complex technical issues and report on resolution.

11. Identifying existing and potential issues, security risks and design matters in overall system and solution architecture.

12. Assisting with completing tender documents for prospective clients.

13. Providing technical leadership and work guidance to less experienced engineers, including design and configuration review.

14. Contributing to Identifly IGA standards, reusable patterns, delivery methodology and IGA training plans.

15. Assisting in other duties as given by the Directors and Identifly senior staff.

16. Delivering client outcomes with high quality and according to timelines.

17. Interacting with clients, suppliers and other employees professionally at all times.

Working Relationships

This role will work closely with internal and external key stakeholders to understand business and technical needs of our clients, including the deployment and maintenance of technology solutions for our clients. In particular, this role will work closely with Clients, Project Managers, Security Managers, IT Managers, Technical SMEs, Security resources and vendors to deliver complete solutions for our clients including decisions around appropriate technologies to use.

Skills and Experience

Experience

• 7+ years IT experience.

• 4+ years in Identity/Security or Infrastructure domains.

• Proven experience leading the delivery of SailPoint and/or Saviynt IGA deployments and enhancements (required).

• Knowledge and experience working with IDaaS solutions (Okta and Entra ID).

• Expert knowledge of IAM domains (Access, Authentication, Provisioning, Governance).

• Knowledge of authentication, password management, MFA, SSO and adaptive security.

• Knowledge of Cyber Security Frameworks and Best Practices (NIST, SACSF) (desirable).

• 5+ years of customer facing role, dealing with internal or external customers regularly.

• Must have a proven track record of successfully engaging with stakeholders.

• Nice to have SIEM, M365, Ping, ForgeRock, SuccessFactors, Workday, PeopleSoft, NetIQ, MIM, ServiceNow.

• Experience with Jira and agile delivery frameworks.

Skills

• Proven skill with IGA platforms (SailPoint IdentityIQ or Identity Security Cloud, Saviynt EIC).

• Proven experience implementing HR driven provisioning and Joiner, Mover, Leaver processes.

• Proven experience integrating IGA platforms with target applications via API, web services, database or SCIM connectors.

• Experience with workflows, lifecycle states, custom rules, access certifications and role mining or RBAC design.

• Experience writing complex SQL queries in an IGA context, for example Saviynt analytics and rules.

• Experience extending IGA platforms, for example SailPoint BeanShell rules and Java, or Saviynt custom JARs (desirable).

• Ability to quickly communicate complex ideas around a technical topic, ideally on the fly on a whiteboard.

• Excellent analytical skills, and ability to engage with a range of stakeholders to understand requirements. • Excellent written skills with a proven track record of delivering complex and detailed design documents.

• Ability to identify security risks and issues with current or designed deployments.

• Access management hands on technical experience (Okta, Entra ID, Ping).

• Skills or at least an understanding of public cloud management (Azure, AWS, Google).

• Automating solutions and migrations using scripting (PowerShell, Python, Java, JS, SQL etc.).

• System administration skills and understanding of Active Directory, LDAP, RADIUS and ADFS (desirable).

• Professional and effective client liaison.

• Strong verbal and written communication.

• Excellent personal presentation.

• Excellent time management and prioritisation of tasks.

• Ability to work in a dynamic team environment or autonomously.

• Outstanding attention to detail.

• Experience providing technical leadership, mentoring and work guidance to engineers.

• Current SailPoint (IdentityIQ or Identity Security Cloud) or Saviynt L100 and L200 IGA certifications (desirable).

Candidate Responses

1. Provide your CV:

a. Outline your technical skills

b. Outline your client interaction experiences

c. Provide us any additional information that you think will contribute to your success

d. Clearly state your location.