Senior Investigator

Senior Investigator
Certifier & Integrity Unit
Building Commission NSW

Grade: Clerk Grade 7/8
Location: Parramatta (Hybrid working arrangements available)
Term: Ongoing

Benefits
- Fantastic opportunity to be involved in investigating misconduct in the NSW construction industry.
- Excellent career development and learning opportunities.
- Flexible working arrangements including hybrid working and flexible leave.
- Modern offices located in Parramatta.
- Work in a highly skilled, collaborative and motivated team.

Opportunity

Are you an experienced investigator with an interest in the building and construction industry?

Or are you a building surveyor or registered certifier looking to apply your technical expertise in a regulatory investigations environment?

Building Commission NSW is seeking a motivated and capable Senior Investigator to join the Certifier and Integrity Unit. This is a unique opportunity to improve public confidence in the certification profession by investigating allegations of misconduct and non-compliance involving registered certifiers and other certification practitioners.

We welcome applications from both experienced investigators and building professionals. The ideal candidate will bring strong investigative capability together with a sound understanding of building surveying, certification or construction regulation. However, we recognise that high-calibre candidates may come from either discipline and are committed to supporting the successful applicant to develop expertise in the complementary field.


Whether you are:

- A senior investigator with experience in regulatory compliance, enforcement, law enforcement or misconduct investigations and some building, construction or technical experience; or
- A registered certifier, building surveyor or building professional with investigation, audit, compliance or enforcement experience,
we encourage you to apply.

About the Team

The Certifier and Integrity Unit investigates allegations of misconduct involving registered practitioners and administers legislation through intelligence-led, risk-based investigation and enforcement activities. Investigation outcomes may lead to disciplinary action, regulatory intervention or prosecution.

This is a technically challenging and rewarding role where you will work with a highly skilled team to improve compliance and strengthen confidence in the NSW building regulatory framework.

What You Will Do

As a Senior Investigator you will:

- Conduct end-to-end investigations into the conduct of registered certifiers and other practitioners.
- Gather, analyse and assess evidence to support regulatory decision-making.
- Exercise statutory powers to obtain information, documents and evidence.
- Conduct interviews, obtain statements and prepare briefs of evidence.
- Prepare high-quality reports, recommendations and regulatory outcomes.
- Interpret and apply legislation, policy and technical requirements.
- Provide specialist advice to internal and external stakeholders.
- Contribute to strategic initiatives, continuous improvement and the capability of the team.


We Are Looking For People That Have

- Demonstrated experience conducting complex investigations, audits, compliance activities or similar regulatory functions.
- Experience conducting interviews, obtaining statements, gathering evidence and preparing investigation reports or similar regulatory outcomes.
- The ability to interpret and apply legislation, policy and technical requirements.
- Strong analytical, communication and stakeholder engagement skills.
- A high degree of personal and professional integrity.
- A positive attitude towards learning, continuous improvement and professional development.

In addition, you will have either:

Investigations pathway

- Significant investigations, compliance, audit, enforcement or regulatory experience; and
- Exposure to the building, construction, certification, engineering or related sectors, together with a willingness to develop expertise in certification legislation and the role of registered certifiers.

Building pathway

- Significant experience as a registered certifier, building surveyor, building professional, engineer or similar technical practitioner; and
- Experience in investigations, audits, compliance, enforcement activities or regulatory decision-making.

Essential Requirements

- Demonstrated experience in investigations, compliance, audit, enforcement, certification, building surveying or a closely related field.
- Certificate IV (Government) Investigations, an equivalent qualification, or willingness to obtain the qualification.
- Current driver's licence and willingness to travel throughout NSW as required.
- Ability to satisfy relevant pre-employment screening and probity requirements.

Desirable

- Registration as a certifier in a building surveying class of registration.
- Tertiary qualifications in building surveying, construction, engineering, law, investigations or a related discipline.
- Experience working in a regulatory agency, law enforcement environment or building regulatory setting.

What We Need From You

To start your journey towards becoming a Senior Investigator, please submit:

- A resume (maximum 5 pages); and
- A cover letter (maximum 2 pages) outlining your motivation for applying and how your skills and experience align with the role.

A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

The ideal candidate will combine strong investigative expertise with substantial building surveying or certification experience. However, candidates with deep expertise in either investigations or building regulation, together with relevant exposure to the other discipline and a willingness to learn, are strongly encouraged to apply.

Salary Grade 0708, with the base salary for this role starting at 116,981 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Afrah Saied via afrah.ahmedsaied@customerservice.nsw.gov.auservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: Sunday, 08 November 2026 (11:59pm)

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

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We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or csrecruitment@customerservice.nsw.gov.au.

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