Senior IT Infrastructure Compliance Specialist

IT Infrastructure Compliance Specialist

We are looking for an IT Infrastructure Compliance Specialist to support and strengthen our IT Infrastructure Compliance Program, ensuring compliance with regulatory, quality, security, and corporate requirements across North America and global operations.

In this role, you will work closely with international teams to coordinate compliance activities, manage IT risks, support audits, oversee documentation, and drive continuous improvement across IT Infrastructure Operations.

Key Responsibilities

• Support and continuously improve the IT Infrastructure Compliance Program.
• Coordinate IT infrastructure qualification and validation activities in GxP-regulated environments, following GAMP guidelines.
• Develop, maintain, and manage compliance policies, procedures, technical documentation, and training records.
• Monitor IT risks, coordinate mitigation plans, and track corrective and preventive actions (CAPA).
• Support internal, external, customer, and regulatory audits and inspections.
• Lead or coordinate investigations, root cause analysis, and compliance improvement initiatives.
• Maintain ITSM knowledgebase content, ensuring documentation and technical guidance are accurate and up to date.
• Promote ITIL best practices to improve service quality, operational efficiency, and compliance.
• Collaborate with international teams across IT, Information Security, Quality Assurance, Risk Management, Legal, and other key areas.

Requirements

• Bachelor's degree in IT, Computer Science, Cybersecurity, Business Administration, Quality Management, or a related field.
• At least 5 years of relevant professional experience in IT, Infrastructure, Compliance, Information Security, Quality Assurance, Risk Management, Auditing, or similar areas.
• Experience working in GxP-regulated industries, such as pharmaceutical, healthcare, life sciences, or laboratory environments.
• Knowledge of compliance processes, CAPA, risk management, root cause analysis, audits, documentation, and training management.
• Experience developing policies, procedures, training materials, KPIs, KRIs, and compliance reports.
• Advanced English proficiency.

What We Offer

• Permanent employment contract.
• Hybrid work model in Bogotá, Colombia.
• Opportunity to collaborate with an international team and support global IT operations.