Senior Manager, Financial Crime Operations

Who we are?

Police Bank is one of Australia’s fastest growing Mutual Banks. We are a progressive, purpose-driven financial institution, and we pride ourselves on offering a competitive range of financial products and services, all of which have been created with the needs of our members at front of mind.

The Opportunity

We’re looking for an experienced Senior Manager, Financial Crime Operations to provide strategic and operational leadership across our financial crime function. This role is responsible for strengthening our capability across AML/CTF, fraud, scams, sanctions, customer due diligence, transaction monitoring and regulatory reporting.

You’ll lead a specialist team, shape the future of our financial crime operating model and help ensure we continue to respond effectively to evolving risks, regulatory expectations and emerging threats.

• Lead the end-to-end delivery of our financial crime operations.
• Oversee complex investigations, incidents and high-risk financial crime matters.
• Lead, coach and develop a capable and engaged specialist team.
• Set clear operational priorities, service standards and quality expectations.
• Develop and maintain our financial crime operations strategy and roadmap.
• Translate regulatory changes and emerging threats into practical operational responses.
• Provide clear, risk-based advice and reporting to senior leaders and governance forums.
• Strengthen operational controls, procedures, quality assurance and reporting.
• Identify opportunities to improve automation, workflows and investigation quality.
• Partner with teams across Risk, Audit, Technology, Cyber Security, Legal, Finance and Retail.
• Balance regulatory and risk requirements with fair and considered outcomes for our members.

What are we looking for?

You’ll be an experienced financial crime leader who brings sound judgement, personal integrity and the confidence to lead through complex and sensitive situations.

• Previous leadership experience across financial crime, AML/CTF, fraud, scams or a related risk discipline within banking or financial services.
• Experience leading a financial crime operations function or complex specialist team in a regulated environment.
• Strong knowledge of Australian AML/CTF obligations and regulatory expectations.
• Broad expertise across transaction monitoring, fraud, scams, sanctions, customer due diligence and regulatory reporting.
• Experience managing complex investigations, incidents, control failures, audit findings or regulatory enquiries.
• A track record of developing financial crime strategies, operating models, frameworks or uplift programs.
• Experience working with financial crime monitoring, detection, screening, workflow or case management systems.
• Strong people leadership, stakeholder management and influencing skills.
• The ability to communicate complex risk matters clearly and practically.
• Strong analytical, reporting and problem-solving capability.

Relevant tertiary qualifications or recognised financial crime certifications through ACAMS, the International Compliance Association or ACFCS would be highly regarded

About Us

We know people do their best work when they feel supported, trusted, and connected to purpose.

At Police Bank, you’ll find:

• Meaningful work – what you do directly supports our members and community
• Real impact – your ideas and contributions won’t get lost in layers
• Trusted environment – we value outcomes over hierarchy
• Flexibility – we support balance in how you work
• Growth – opportunities to develop, stretch, and progress your career

What can we offer you?

💼 Work-Life Balance & Wellbeing

Enjoy flexible and hybrid working options, generous parental leave, and unique leave types that support your wellbeing and life circumstances. Access wellbeing programs, EAP support, and regular health initiatives.

💰 Rewards & Benefits

Benefit from competitive superannuation, salary packaging options, novated leasing, and exclusive access to financial services and employee discounts. Plus, earn through our referral program.

📚 Learning & Development

Grow your career with study support, paid study leave, professional membership reimbursement, and access to online learning resources.

🎉 Recognition & Community

Be celebrated through awards, milestone recognition, birthday perks, and volunteer leave—while contributing to a supportive and purpose-driven workplace.

What happens next?

If this sounds like the opportunity you've been looking for, we'd love to hear from you. Apply now and take the next step in your career with Police Bank.

No recruitment agencies please. We've got this. Thank you!

Police Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status. This role is open to Australian and New Zealand Citizens and permanent residents only.