Senior Manager QBP Canada

WHAT YOU WILL BE ACCOUNTABLE FOR:

The Senior Manager, QBP Canada is the business leader responsible for the profitable growth, performance, strategy, and execution of QBP's Canadian market. This role owns Canada's long-range strategic plan, annual business priorities, business performance, profitability, assortment strategy, pricing execution, and cross-functional leadership.

Leading through collaboration, alignment, and accountability, the Senior Manager, QBP Canada aligns stakeholders across Sales, Purchasing, Inventory Planning, Operations, Finance, Marketing, Customer Service, and Executive Leadership to achieve Canadian growth and profitability objectives. This role maintains ownership of the Canadian assortment and pricing strategy, including assortment additions, SKU rationalization, end-of-life execution, and pricing adjustments required to achieve Canadian business objectives.

The Senior Manager, QBP Canada serves as the central business leader for the Canadian market, integrating category, sales, inventory, operational, and financial strategies into a cohesive market plan. Through close partnership with Sales leaders, Category Business Managers, and functional leaders across the organization, this role ensures Canadian assortment, pricing, inventory, and growth strategies align to market needs and enterprise objectives. A critical measure of success for this role is creating the structure, cadence, and accountability necessary for QBP Canada to consistently execute its business strategy. The Senior Manager develops and reinforces clear, repeatable business processes, decision frameworks, planning rhythms, and communication routines that improve organizational alignment, execution, and business performance. Success is measured through profitable growth, market share expansion, improved customer value proposition, strong inventory productivity, effective assortment management, disciplined pricing stewardship, and execution of annual business plans.

Key Daily Activities and Responsibilities:

• Own Canada Commercial Leadership (20%)
  • Own the Canadian assortment and SKU portfolio, including item introductions, SKU rationalization, inventory productivity initiatives, and end-of-life execution.
  • Make assortment decisions necessary to achieve Canadian sales, margin, inventory, and customer service objectives while aligning with enterprise category strategies.
  • Maintain pricing integrity for the Canadian market, including pricing adjustments, promotional pricing, lifecycle pricing, and competitive market actions.
  • Execute pricing decisions that appropriately balance profitability, customer value, inventory objectives, and market competitiveness.
  • Partner with Category Business Managers to leverage category expertise, supplier relationships, and enterprise category strategies while representing the unique needs of the Canadian market.
  • Support strategic supplier relationships by representing Canadian market priorities, opportunities, risks, and growth initiatives.
• Set Canadian Strategy & Annual Priorities (15%)
  • Develop and maintain a 3–5 year strategic plan for the Canadian business aligned with QBP's long-term vision and enterprise objectives.
  • Establish annual operating priorities, financial targets, and strategic initiatives that support long-range growth objectives.
  • Establish Canadian business priorities and align cross-functional stakeholders, including Sales, Category Management, Purchasing, Operations, Marketing, and Finance, to execute against those priorities.
  • Evaluate market trends, competitive activity, customer insights, and emerging opportunities to inform Canadian business direction.
  • Represent the Canadian business in enterprise planning discussions and strategic decision-making forums.
• Lead Business Planning & Reforecasting (15%)
  • Lead annual business planning, monthly forecasting, and formal reforecasting processes for the Canadian business.
  • Translate long-range strategic plans into actionable annual objectives and performance targets.
  • Identify emerging risks and opportunities and adjust plans accordingly.
• Drive Business Performance & Profitability (15%)
  • Own performance monitoring of the Canadian business including sales, margin, inventory productivity, market share, working capital, and profitability metrics.
  • Develop and implement action plans to address performance gaps and capitalize on growth opportunities.
  • Drive corrective actions when sales, margin, inventory, profitability, or service performance falls short of plan.
  • Partner with Finance to support forecasting accuracy, profitability analysis, and financial discipline.
  • Synthesize multiple internal and external data sources into clear business recommendations and actionable insights.
• Lead the Canadian Business Team (10%)
  • Lead a cross-functional Canadian business team comprised of stakeholders from Sales, Category Management, Purchasing, Demand Planning, Operations, Marketing, Customer Service, and Finance.
  • Establish and lead a weekly Canadian Business Team meeting focused on business performance, inventory risks, assortment decisions, pricing actions, strategic priorities, and execution.
  • Develop and maintain clear, repeatable business processes, planning cadences, decision frameworks, and communication routines that improve organizational alignment, accountability, and execution across the Canadian business.
  • Standardize operating rhythms for annual planning, forecasting, business reviews, assortment decisions, pricing actions, and cross-functional execution.
  • Coordinate and influence decision-making across departments while maintaining ownership of the final Canadian market recommendation.
• Shape Inventory & Working Capital Strategy (10%)
  • Align stakeholders around inventory investment, inventory productivity, service level expectations, and working capital objectives.
  • Partner with Purchasing, Demand Planning, and Operations teams to balance customer service, inventory availability, and financial performance.
  • Support inventory risk mitigation, excess inventory reduction, and lifecycle management initiatives.
• Drive Accountability Through Business Reviews (10%)
  • Lead monthly Canada business reviews focused on key metrics, opportunities, risks, and required actions.
  • Drive accountability across departments to ensure strategic initiatives are executed effectively and on schedule.
  • Facilitate decision-making, remove barriers, and ensure enterprise resources are aligned to Canadian business objectives.
• Provide Market Leadership & Customer Focus (5%)
  • Maintain deep understanding of the Canadian bicycle industry, customer needs, competitive landscape, and market dynamics.
  • Build and maintain relationships with key retailers, suppliers, and industry stakeholders.
  • Translate market intelligence into actionable strategic recommendations.
  • Serve as an advocate for Canadian customer needs throughout the organization.
  • Support strategic customer engagements and key business development opportunities.

*Represents essential duties.

WHAT YOU NEED TO SUCCEED:

REQUIRED QUALIFICATIONS:

• 6+ years of relevant business leadership, category management, sales leadership, or market management experience.
• Demonstrated experience creating strategic plans and translating them into measurable business results.
• Strong financial acumen including profitability analysis, forecasting, budgeting, and business planning.
• Proven ability to influence cross-functional stakeholders without direct authority.
• Strong analytical capabilities with the ability to synthesize complex information into actionable business recommendations.
• Experience leading cross-functional initiatives and driving organizational alignment.
• Knowledge of assortment management, pricing strategy, inventory principles, and commercial business management.
• Excellent written, verbal, and presentation communication skills.
• Ability to balance strategic thinking with hands-on execution.
• Strong understanding of customer needs, market dynamics, and competitive positioning.
• Ability to manage multiple priorities and adapt effectively in a changing environment.
• Bicycle industry experience or demonstrated ability to quickly develop market expertise.

PREFERRED QUALIFICATIONS:

• Bachelor's degree in Business, Finance, Marketing, Economics, Supply Chain, or related field.
• Experience working with the Canadian bicycle or sporting goods market.
• Experience leading annual business planning and forecasting processes.
• Experience managing supplier relationships and commercial negotiations.
• French fluency considered an asset.

OTHER RELATED CRITERIA

Travel

• Ability to travel domestically and internationally as required, including travel by automobile and airplane.
• Must possess a valid driver's license, valid passport, and fulfill the requirements of being a QBP Approved Driver.

Physical Requirements

• Ability to perform work on a phone and computer extensively.
• Ability to stand for extended periods during customer, supplier, and industry events.

Model QBP Core Values:

• Act with integrity
• Be a true partner
• Create something special
• Deliver greatness
• Keep the customer first

As a Leader, believe in and serve as a role model for Q's DEI mission by creating a work environment where everyone has respect, space, a voice, and can thrive.

Quality Bicycle Products is proud to be a certified B-Corp and an Equal Opportunity Employer. We welcome talent from all backgrounds and encourage employees to bring their authentic selves to work. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy or related conditions), sexual orientation, gender identity or expression, age, disability, veteran status, genetic information, political affiliation, or any other protected characteristic.

Quality Bicycle Products approaches pay in an ethical and transparent way. Pay ranges are assigned to a job based on market data from 3rd party salary benchmark data as well as balancing internal equity of other roles with similar levels of responsibility. Individual pay within the range can vary for several reasons including, but not limited to, skills, abilities, experience, tenure, performance, and available budget.