Senior Manager, Shop Design

Senior Manager, Shop Design

Location: Hybrid out of Atlanta, GA OR Remote out of Dallas, TX
Reports To: Director, Design & Construction
Position Type: Full-Time, Exempt

About PopUp Bagels

PopUp Bagels is not just a bagel company, we're a cultural movement. Our stores are small, our vibes are loud, and our energy is contagious. From signature neon and iconic bullhorns to our "Not Famous but Known" mirror, we've reimagined not just how a bagel is created, but how it's enjoyed: Grip, Rip and Dip!

With a cult-like following, massive social presence, and unparalleled collaborations with top companies, partners, and Brand Ambassadors, PopUp Bagels is defining a new food lifestyle brand.

We keep things simple, but we do them really, really well. And our customers agree.

The Role

The Senior Manager, Shop Design manages the design process, Construction Document (CD) reviews, and support through Construction of new PopUp Bagels locations as we expand into markets across the U.S. Working closely with Real Estate, Operations, and franchise partners, this position oversees initial shop design and site diligence in conjunction with PopUp Bagels Real Estate Team support during CD reviews and Construction, ensuring shops are delivered on time and consistent with PopUp Bagels' brand standards.

This role also plays a key part in developing scalable processes, strengthening vendor partnerships, and building the infrastructure needed to support continued growth.

Essential Responsibilities

• Partner with Real Estate on site due diligence and feasibility assessments, including landlord work letters, MEP capacity, zoning, building codes, and ADA requirements, to support site selection and lease negotiations.
• Manage the end-to-end design, CD, and construction support processes for franchise-owned store openings, managing multiple concurrent projects from site approval through turnover to Operations.
• Participate in store prototype development and design standards in collaboration with Marketing, Operations, and leadership, ensuring brand consistency, functionality, and compliance through design reviews and approval of drawings, specifications, and submittals.
• Conduct Matterport virtual site visits, construction progress reviews, and punch walks to monitor workmanship, safety, schedules, and adherence to approved plans and brand standards.
• Support franchise development through design guidelines, plan reviews, and construction oversight, ensuring consistent brand execution across franchise locations.

Qualifications and Experience

• Minimum of 7 years of commercial design and construction project management experience.
• Experience in restaurant, quick-service restaurant (QSR), retail, or hospitality design and construction.
• Demonstrated success managing multiple concurrent projects.
• Relevant work experience or degree in a related field, preferred.
• Experience managing design and construction projects across multiple geographic markets, preferred.
• Experience supporting franchise development, franchisee construction programs, or franchise design and plan review, preferred.
• Experience with AutoCAD and or similar programs.
• Material familiarity with Bluebeam and Matterport, preferred.
• Knowledge of commercial food service equipment and back-of-house restaurant layouts, preferred.

Knowledge, Skills & Abilities

• Strong knowledge of commercial building codes, ADA requirements, health department regulations, and construction permitting processes.
• Ability to read and interpret architectural, mechanical, electrical, plumbing (MEP), structural, and kitchen equipment drawings.
• Proficiency with AutoCAD.
• Proficiency with construction project management tools, such as Procore, Smartsheet, or Microsoft Project.
• Proficiency with Microsoft Excel and Microsoft Suite 365.
• Excellent project management and organizational skills, with the ability to manage competing priorities and deadlines across multiple active projects.
• Effective written and verbal communication skills, including the ability to present project plans, budgets, schedules, and recommendations to leadership and cross-functional stakeholders.
• Strong problem-solving skills, sound professional judgment, and attention to detail.
• Ability to build collaborative relationships with internal teams, external vendors, franchise partners, and other stakeholders.
• Ability to adapt to changing priorities and business needs in a fast-paced, growing organization.

Work Environment & Physical Requirements

The following requirements are representative of those necessary to perform the essential functions of this position:

• Ability and willingness to travel up to 20%, including overnight travel, to construction sites, store locations, vendor facilities, and corporate offices.
• Ability to navigate active construction sites, including uneven surfaces, stairs, and other typical job-site conditions.
• Ability to stand, walk, bend, kneel, and reach as needed in construction, retail, and office environments.
• Occasional lifting and carrying of items weighing up to 25 pounds, such as samples, drawings, or equipment.
• Ability to wear required personal protective equipment (PPE) and comply with job-site safety requirements.
• Prolonged periods of sitting and working at a computer.
• Ability to review construction drawings, specifications, and digital documents and communicate effectively in person, by phone, and through video conferencing.

Equal Employment Opportunity

PopUp Bagels is proud to be an Equal Opportunity Employer.

We do not discriminate based on race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth or related condition, unemployment status, gender identity or expression, transgender status, marital status, domestic violence or sexual violence victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information, familial status, or any other characteristic protected under applicable federal, state, and local law.

PopUp Bagels conducts pre-employment screenings in compliance with local, state, and federal laws and utilizes E-Verify to confirm U.S. employment eligibility.

The duties of this position may change from time to time. PopUp Bagels reserves the right to add or delete duties and responsibilities at its discretion. This posting describes the general nature and level of work expected and is not intended to be all-inclusive.