Senior Manager, Ticketing & Revenue Management

Job Description

Just imagine shaping a global ticketing and pricing strategy that helps more guests experience LEGO® Discovery Centres. Then make it real.

Please note that relocation support is not available for this role.

About the role

As our Senior Manager, Ticketing & Revenue Management, you'll own global pricing, ticketing and revenue optimisation for LEGO® Discovery Centres. You'll help drive visitation, revenue and yield through data-led commercial decisions. You'll shape consistent approaches across multiple global locations while balancing growth, guest value, brand and local market needs. And you'll establish the governance and insights that make those decisions work in practice.

Required Qualifications

• Owned pricing and revenue management across multiple global locations, shaping approaches for different market needs.
• Optimised visitation, revenue and yield using commercial data across multiple markets.
• Established governance for ticketing platforms and their operational execution.
• Built pricing business cases and recommendations for senior decision-makers.

Preferred Qualifications

• Used Accesso to support ticketing operations and governance.
• Developed channel or partnership pricing approaches for ticket sales.
• Developed pricing and revenue-management processes across global, regional and site operations.

What you'll build

• Shape a consistent global approach to pricing and revenue management while allowing for local market needs.
• Strengthen pricing governance and create clearer revenue insights to support commercial decisions.
• Improve ticketing execution and help stabilise Accesso operations.
• Develop pricing approaches across sales channels and partnerships.
• Help improve yield while contributing to visitation and revenue targets.

If you've worked in a role where you managed multi-market pricing or revenue, used data to optimise commercial performance and governed ticketing, you'll feel at home here. What matters most is your ability to turn complex commercial information into thoughtful, practical choices.

Life on the team

You'll join the LEGO Group's Discovery Centre Sales & Marketing team, helping shape commercial performance across global locations. The team works collaboratively, using data and close partnerships across global, regional and site teams to turn ideas into action. You'll communicate clearly, prioritise effectively and work with a wide range of stakeholders, while continuously looking for ways to improve processes and ways of working.

What success looks like

You'll have embedded stronger pricing and revenue-management practices, improved yield and strengthened ticketing governance and execution. You'll have created more consistent and effective processes across multiple locations while keeping local market needs in view. You'll work closely with Sales & Marketing, Operations, Regional Directors, Discovery Centre leaders, Performance Marketing, Trade & Partnerships and Finance.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Your workplace: Your workplace will be the office, store or factory specified in this advert.

Hybrid Working: Our hybrid work model, Best of Both offers you the option of flexibility to work from home up to two days per week. Your People Leader will discuss the principles of the model, including how this option applies to your role and team.

Learn more about our benefits, culture and workplace experience here

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Beware of Recruitment Scams

We are aware of reports of fraudulent emails and social media messages from individuals falsely claiming to represent the LEGO Group recruitment teams. Please check that recruitment communications are from an official LEGO® email address before responding

About Us

Children are our role models. Their curiosity, creativity and imagination inspire everything we do.Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building,rebuilding,and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating,inventing,and having fun.Build your career brick by brick and play your part in continuing our mission to “inspire and develop the builders of tomorrow”.