Senior Manager, Value Cares

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing…

You will be part of Verizon’s Responsible Business team within Corporate Affairs, directly supporting Verizon Value and leading the strategy, execution, and scaling of Value Cares—our responsible business and community impact programming for Verizon’s prepaid brands. Verizon Value unifies and redefines the company’s prepaid and no-contract wireless portfolio (including Visible, Total Wireless, Straight Talk, TracFone, Simple Mobile, and Walmart Family Mobile), serving more than 20 million value-conscious customers across the country.

In this role, you will lead the end-to-end development, operationalization, and partner management of high-impact CSR initiatives tailored to our Value brands and communities. You will build and sustain relationships with key non-profit organizations, design signature retail and community activations, lead grant fulfillment, and establish rigorous measurement frameworks to ensure programs deliver authentic social return and brand value.

You have an eye for detail, exceptional program and project management instincts, and a deep passion for community impact and responsible business. Comfortable operating with agility in a matrixed enterprise, you can translate strategic vision into seamless tactical execution across brand, retail, communications, and external non-profit partners.

Responsibilities include:

• CSR Strategy & Program Leadership: Leading the design, roadmap execution, and day-to-day operations for Value Cares social impact and CSR programs across the Verizon Value portfolio. As needed support for related responsible business programmatic areas including Digital Wellness.
• Executive Advisory & Leadership Support: Serving as a strategic advisor and subject matter expert to Verizon Value leadership and senior executives on Value-brand community impact, responsible business initiatives, and social trends. Preparing executive briefing books, talking points, and high-impact presentation decks to guide leadership decision-making, articulate program ROI, and ensure alignment with overarching business priorities.
• Nonprofit Partner & Grant Management: Identifying, vetting, and building strategic relationships with national and community-based nonprofit partners aligned with Verizon Value’s core focus areas (e.g., digital inclusion, economic empowerment, digital wellness). Overseeing grant fulfillment workflows and disbursements via CyberGrants.
• Event Planning & Retail Activation: Directing the end-to-end planning, site selection, logistics, facilitator prep, and execution for Value Cares community activations, including workshops across partner sites and Verizon retail store locations.
• Cross-Functional Collaboration: Partnering closely with Value Brand Marketing, Experiential Marketing, Retail Operations, Legal, and Corporate Communications to align campaign schedules, coordinate joint PR/editorial storytelling calendars, and amplify social impact initiatives.
• Impact Measurement & Reporting: Defining and tracking quantitative and qualitative program KPIs in partnership with grantees. Synthesize data to produce quarterly impact dashboards, executive briefing decks, and leadership summaries.
• Stakeholder Engagement & Site Oversight: Conducting site visits to assess program fidelity, evaluate grantee performance, and identify ongoing optimization opportunities across local markets.

You’ll need to have:

• Bachelor’s degree or four or more years of relevant work experience.
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training
• Experience in corporate social resp
• onsibility (CSR), social impact, employee volunteerism or nonprofit partnership management.
• Experience working in the telecommunications industry.
• Proven track record managing multi-stakeholder programs, and complex budgets or grant allocations.
• Hands-on experience with on-site event production, logistics coordination, and community or retail-based workshop facilitation.
• Willingness and ability to work in an office setting (New York City Headquarters) and travel up to 25% for program site visits, community events, and partner summits.

Even better if you have one or more of the following:

• Familiarity with CSR management platforms and grant administration software (e.g., CyberGrants).
• Demonstrated experience partnering with PR, corporate communications, and brand marketing teams on multi-channel impact storytelling.
• Exceptional digital presentation and briefing deck design skills (Google Slides/G-Suite), with the ability to convey complex qualitative and quantitative outcomes to senior leadership.
• Familiarity with AI tools, especially Google Gemini and NotebookLM.
• High adaptability and an entrepreneurial mindset suited for navigating large, matrixed organizations.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Scheduled Weekly Hours

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

About Us

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.