Senior Marketing & Operations Support

Job Description This is a remote position. Position: Senior Marketing & Operations Support Position Overview: We are seeking an organized, proactive, and marketing-savvy Marketing & Operations Support professional to help run the day-to-day of a fast-paced coaching and consulting business. This is a hybrid role split evenly between business operations (50%) and marketing execution (50%) — ideal for someone who thrives on structure, loves keeping things organized behind the scenes, and also enjoys the creative and analytical side of marketing. You'll work closely with the business owner to keep operations running smoothly (calendar, admin, reporting, invoicing) while also supporting marketing efforts (content coordination, campaign reporting, and strategic input). This role is perfect for someone who wants variety in their day and can comfortably move between "keeping the trains running on time" and "thinking about how to grow the brand." Position Type: Full-Time Work Arrangement: Remote / Work From Home Responsibilities: Operations (50%): Manage the business owner's calendar, scheduling, and appointment coordination Keep systems, files, and processes organized and up to date Track and check invoices, ensuring accuracy and timely follow-up Run and compile reports on marketing performance and business metrics Support day-to-day administrative operations and general business coordination Help maintain and improve internal processes and workflows Act as a reliable point of contact for scheduling, logistics, and general operational needs Marketing (50%): Support the planning and execution of marketing campaigns across digital channels Assist with content coordination for social media, email, and website Help draft communications, reports, and marketing materials with strong writing skills Contribute ideas and think strategically about marketing initiatives and growth opportunities Track and report on campaign performance and key marketing metrics Coordinate with designers, content creators, or external vendors as needed Support brand consistency across marketing materials and communications Must-Have Requirements: Proven experience in a combined marketing and operations, executive assistant, or business support role Strong organizational skills with excellent attention to detail Excellent written and verbal communication skills Comfortable managing calendars, admin tasks, and light bookkeeping/invoice tracking Experience supporting or executing marketing campaigns (social media, email, content) Ability to build simple reports and communicate performance clearly Strategic thinker who can also execute hands-on, day-to-day tasks Highly self-motivated and able to work independently in a remote environment Strong sense of ownership, discretion, and reliability when supporting a business owner directly Preferred Qualifications: Experience working with coaching, consulting, or professional services businesses Experience with remote/virtual teams Familiarity with AI-powered marketing or productivity tools Basic understanding of SEO, social media strategy, and content marketing principles Experience with CRM or marketing automation platforms Preferred Software & Tools Canva Google Analytics Meta Business Suite LinkedIn Campaign Manager Mailchimp / ActiveCampaign GoHighLevel CRM tools (HubSpot, Salesforce, Zoho, or similar) ClickUp, Asana, Monday.com , or Trello Ideal Candidate: Highly organized and detail-oriented, with a genuine love for structure and systems Comfortable wearing two hats — operational support one moment, marketing strategist the next Proactive and self-motivated, able to anticipate needs before being asked Strong communicator who represents the brand professionally Trustworthy and discreet when handling sensitive business information Comfortable working closely with a business owner in a fast-moving, entrepreneurial environment Success Measures: Smooth day-to-day operations with minimal owner intervention needed Timely, accurate invoice tracking and reporting On-time delivery of marketing campaigns and content Improved marketing reporting clarity and consistency Positive contribution to brand visibility and engagement Process improvements that free up the owner's time Benefits: 100% Remote / Work From Home Full-time, stable role with a growing business Opportunity to work directly with a business owner and gain broad exposure to both operations and marketing Room to bring ideas to the table and make the role your own Requirements Must-Have Requirements: Proven experience in a combined marketing and operations, executive assistant, or business support role Strong organizational skills with excellent attention to detail Excellent written and verbal communication skills Comfortable managing calendars, admin tasks, and light bookkeeping/invoice tracking Experience supporting or executing marketing campaigns (social media, email, content) Ability to build simple reports and communicate performance clearly Strategic thinker who can also execute hands-on, day-to-day tasks Highly self-motivated and able to work independently in a remote environment Strong sense of ownership, discretion, and reliability when supporting a business owner directly Benefits Benefits: 100% Remote / Work From Home Full-time, stable role with a growing business Opportunity to work directly with a business owner and gain broad exposure to both operations and marketing Room to bring ideas to the table and make the role your own