Senior Microsoft 365 & Copilot Solution Architect - Cantonese or Mandarin speaker

Job Description

Senior Microsoft 365 & Copilot Solution Architect

Mode of hire - Permanent

Mode of work - Remote

Experience - 10+ years

Language - Cantonese or Mandarin

Solution Area: Al Business Solutions

primary Technology Area: Microsoft 365, Copilot, Copilot Studio, power Platform &

Modern Work

Experience: 10+ years overall, with strong recent Microsoft 365 and

Copilot/Power Platform experience

The role aligns well with the FY27 Al Business Solutions direction, which emphasizes an Al-

ready foundation across Microsoft 365 and Power Platform, accelerating Copilot adoption,

and helping customers build, deploy, govern, and scale intelligent agents.

Rote Summary

We are looking for a senior Microsoft 365 & Copilot Solution Architect with strong hands-

on expertise across Microsoft 365 administration, architecture, security, govemance,

Microsoft Copilot, Copilot Studio, agents, Power Platform and Microsoft 365 workloads.

The candidate should be capable of engaging customers on complex Microsoft 365 and Al

transformation scenarios, assessing their current environment, defining solution

architecture, resolving technical blockers, designing secure Copilot and agent solutions,

and providing deployment, governance, adoption and optimization guidance.

The role requires a combination Of deep technical expertise, architecture capability and

customer4acing consulting skills.

Microsoft's current Copilot guidance also places strong emphasis on security, governance,

readiness, licensing, data access, administration and lifecycle management for Copilot

and agents.

Key Responsibilities

I. Microsoft 365 Architecture & Administration

Design and review enterprise Microsoft 365 architectures.

Provide technical leadership for Microsoft 365 tenant administration and

governance.

Assess existing Microsoft 365 environments and provide recommendations covering

configuration, scalability, security and operational governance.

Support Microsoft 365 Enterprise Apps including Office applications.

Design identity and access solutions supporting Microsoft 365 workloads.

Automate Microsoft 365 administration using PowerShell, Microsoft Graph API

and scripting.

Establish operational standards, administration models and govemance

frameworks.

2. Microsoft 365 Copilot & AI

Assess organizational and technical readiness for Microsoft Copilot.

Design and support secure Microsoft Copilot deployments.

Provide architecture guidance for Microsoft 365 Copilot across Microsoft 365

workloads.

Support configuration and adoption of Copilot Chat.

Design and implement Copilot Chat agents and enterprise agent scenarios.

Support Copilot experiences across SharePoint, Teams, web and model-driven

applications.

Guide customers on Copilot licensing, configuration, security, data access and

a dm inistrative controls.

Troubleshoot Copilot functionality and deployment issues.

Define technical architecture for enterprise-scale Copilot implementations.

Current Microsoft guidance includes centralized administration of Copilot scenarios

through Microsoft 365 administrative controls and emphasizes least-privileged

administrative access.

3. Copilot Studio & Agent Development

Design, build and deploy enterprise agents using Microsoft Copilot Studio.

Develop agents integrated with Microsoft 365 Copilot.

Configure topics, actions, knowledge sources, connectors and authentication.

Design agent lifecycle and governance models.

Build reusable Copilot agents supporting business processes and productivity

scenarios.

Extend Copilot capabilities using plugins, connectors, APIs and Microsoft Graph.

Support M365 Copilot Agents and Copilot Plugins.

Establish governance around agent creation, sharing, publishing and lifecycle

management

Agent lifecycle management is becoming an important governance discipline, covering

deployment, sharing, connectors, DLP controls, approval workflows and retirement.

4. Power Platform

Strong hands-on experience with:

Power Apps

Power Automate

Power Pa ges

Copilot Studio / Power Virtual Agents

Power Platform administration

Power Platform environment management

Power Platform governance

Data Loss Prevention policies

Environ ment strategy

Power Platform security

Center of Excellence / governance concepts

Copilot and agent administration within Power Platform

Microsoft's Power Platform administration experience now provides centralized controls

and insights for Copilot and agent usage, security, settings and governance.

5. Identity, Security & Compliance

Strong knowledge of:

• Microsoft Entra ID / Microsoft 365 Identity

Authentication and authorization

Conditional Access

MFA

Enterprise applications

App registrations

Role-based access control

Privileged administration

Microsoft Purview

Data Loss Prevention

Information Protection

Security for M icrosoft 365

Copilot data security and govemance

The role should follow least-privilege administration and enterprise security/governance

principles when designing Microsoft 365 and Copilot solutions.

6. Exchange & Collaboration Workloads

Hands-on expertise administering, troubleshooting and governing:

Exchange

Exchange Online Administration & Governance

Exchange Online Protection

Exchange Online Security & Compliance

Exchange Server / hybrid concepts

Mail flow and security

SharePoint / OneDrive

SharePoint Online Administration & Governance

SharePoint permissions

Information architecture

Content governance

OneDrive for Business

ntegration with Microsoft Copilot

Microsoft Teams

Teams Administration & Governance

Teams security and policies

Teams Bookings

Teams Copilot

Network Performance & Optimization

The candidate should have strong understanding of Microsoft 365 networking and be able

to:

Assess Microsoft 365/Copilot connectivity.

Identify latency and network performance issues.

Analyze proxy, firewall and DNS dependencies.

Review Microsoft 365 network architecture.

Optimize Microsoft 365 and Copilot user experience.

Troubleshoot connectivity affecting Teams, SharePoint, Exchange, OneDrive and

Copilot workloads.

Work with enterprise networking teams to resolve performance bottlenecks.

Windows & Endpoint Management

Experience with:

Microsoft Intune

Windows 1 1

Previous Windows client environments

Device enrollment and management

Endpoint security and compliance

Application deployment

Configuration profiles

ConditionalAccess integration

Microsoft 365 Apps deployment

Copilot readiness on managed endpoints

Core Technical Skills

For sourcing, I would categorize the skills like this:

Super Critical

Microsoft 365 Administration & Governance

Microsoft 365 Copilot

M365 Copilot Architecture

Copilot Studio

M365 Copilot Agents / Copilot Chat Agents

Microsoft Entra ID / M365 Identity

Microsoft Purview

Security for Microsoft 365

Power Platform Administration & Governance

SharePoint Online Administration & Govemance

Teams Administration & Governance

Critical

Exchange Online

Microsoft Intune

Power Apps

Power Automate

Microsoft Graph API

PowerShell / M365 scripting

OneDrive for Business

Windows 1 1

Microsoft 365 networking and performance optimization

Good to Have

Power Pa ges

Forms

Exchange Server / hybrid Exchange

Copilot plugins

Copilotfor model-driven apps

Copilot for web

Teams Bookings

Enterprise agent development

Previous Windows client versions

• Viva workloads

About Sonata Software

Sonata Software, with over $1.2 Billion Revenue, is a leading AI-first Modernization Engineering company, powered by our unique Platformation TM framework. Our 6400+ AI Engineers are helping enterprises transform from systems to intelligent business platforms leveraging partner ecosystem to drive speed, efficiency and growth. Our bouquet of Modernization Engineering Services with AI -first approach cuts across Cloud, Data, AI, Dynamics, Test Automation, and Managed Services.

Sonata’s AI-led modernization is enabled by a powerful suite of proprietary tools and assets. At the core is the Harmoni.AI Enterprise Platform, which includes Agent Bridge-a governance and observability framework; Agent Builder-a development toolkit for fungible agents integrated into enterprise systems; and the Agent Marketplace-an internal ecosystem for modular, reusable agents.

Headquartered in Bengaluru, India, Sonata Software has a strong global presence, including key regions US, UK, India, Malaysia, Mexico, Australia, DACH (Germany/Switzerland) & Nordics (Finland) . We are a trusted partner of Fortune 500 companies in Banking, Financial Services and Insurance; Healthcare and Lifesciences; Telecom, Media, and Technology; and Retail, Manufacturing and Distribution space.

Deep collaborations with partners like Microsoft, AWS, Salesforce, and Snowflake strengthen our ability to deliver cutting-edge AI solutions. Our 30+years of partnership with Microsoft, and being part of the elite Microsoft Inner Circle, places us among the top 1% of global Microsoft partners. Sonata is now among the first companies to earn the Microsoft Frontier Partner Badge Also; Sonata Software is proud to achieve AWS Premier Tier Status in the AWS Partner Network.

Why join Sonata Software?

At Sonata, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you will not be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Sonata Software is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.