Our Mission Ivy Partners is a Swiss consulting firm that helps companies navigate strategic, technological, and organizational challenges. We are committed to providing our employees with a career that supports both their personal and professional growth. We guide them in skill development and offer genuine opportunities for advancement. As a Senior ML Ops / LLM Ops Engineer at Ivy Partners, you will be responsible for: - Designing and implementing ingestion pipelines for ML/LLM traffic in production - Constructing mechanisms for PII redaction and classifying safety/abuse - Setting architecture of storage, retention policies, and data governance - Implementing dashboards and query layers for operational debugging - Developing workflows for eval mining and regression detection - Integrating autoraters and LLM-as-judge pipelines - Building automatic triage mechanisms for failure detection - Ensuring the reliability, observability, and access control of the platform - Supporting scalable onboarding of multiple tenants - Making decisions on tooling and hosting (self-hosted vs managed SaaS) About You You are our ideal candidate if you: - Have extensive hands-on experience in ML Ops / Data Platform Engineering - Have proven experience with LLM systems in production - Possess a strong background in observability, tracing, and evaluation systems - Have excellent command of production-grade Python - Are knowledgeable in governance, PII handling, and regulated environments - Have experience with Azure and/or AWS - Are familiar with vector databases, eval pipelines, and failure analysis - Exhibit a pragmatic mindset and technical ownership from end-to-end - Are capable of operating critical systems with a focus on reliability - Have experience in multi-tenant SaaS environments - Have knowledge of SQL and TypeScript for dashboards - Have interest in modern AI tooling (Claude, OpenAI, GitHub, etc.). Why Join Ivy Partners? Care | We care about our employees by creating a supportive environment where everyone is valued and empowered with training and growth prospects. Trust | We believe in building strong and long-lasting relationships with our clients. Working with us is about establishing a partnership based on trust, professionalism, and transparency at all times. Innovation | We empower effective digital transformation through a unique blend of innovative technology and creative thinking. Responsibility | Community is at the heart of everything we do, and we take that responsibility seriously by working hard to create a positive impact.
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