Senior Narrative Strategist

• Location: Remote
• Department: Creative Content and Brand
• Schedule: Days | Full-time
• Eligible for an annual bonus incentive

• Shape human-centered brand narratives and integrated campaign concepts that translate complex clinical services into compassionate, easy-to-understand stories that build patient trust.
• Produce high-impact copy across digital, web, video, and executive channels to drive engagement and ensure a seamless, empathetic voice across every care journey.
• Harness generative AI tools and prompt design to accelerate content workflows while applying rigorous human editorial oversight for tone, empathy, and accuracy.
• Partner with creative directors, marketing leaders, and clinical teams to align storytelling with enterprise priorities and maintain brand excellence at every touchpoint.
• Champion voice, tone, and accessibility standards across multidisciplinary teams to ensure all communications reflect our mission of compassionate, personalized care.

Licensure / Certification / Registration:

• Required Credential(s): None Required.

Education:

• High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required. 3 years of leadership or management experience preferred.

Work Experience:

• 5 years of experience in brand copywriting, content strategy, or communications, with a proven track record of developing multi-channel marketing campaigns.
• Comprehensive creative portfolio showcasing conceptual thinking, multi-channel campaign writing, and the ability to translate nuanced or regulated topics into clear, emotionally resonant messaging.
• Demonstrated experience with generative AI workflows, including hands-on prompt creation, content refinement, and editorial oversight within a creative or marketing environment.