Senior Network Engineer

Network Engineer (Senior)

ABOUT US:

As a small, dynamic IT company specializing in Professional and Managed Services, you will be part of KII Solutions which hosts our development team in Vietnam.

Our mission is to support businesses in their digital transformation journey and implement innovative cloud solutions. Our team values flat hierarchies, direct communication, and a passion for technology.

The successful candidate will integrate with a fast-growing team and get direct to the technical challenges of international customers.

You will take part in important network implementation and be responsible for, and not limited to:

• Test, configure and install devices: router, firewall, switch, access point, server, PC…
• Follow up, manage project progress, and provide prompt action to ensure it matches the planned schedule and meet customer demand.
• Provide day-to-day support to ensure the smooth running of the computers, network devices, printers as well as end users' requirements.
• Manage IT infrastructure, system monitoring, and reports.
• Interacting with our international clients
• Scheduled maintenance and patching of Infrastructure environments as necessary.
• Taking initiatives to build internal tools.
• Creating and performing authorized changes to customer environments.
• Managing incidents and problems appropriately within agreed service levels

YOUR RESPONSIBILITIES:

• Network Design and Implementation:

- Design and implement network solutions that align with client’s business requirements.

- Deploy and configure routers, switches, firewalls, and other networking equipment.

• Network Optimization

- Monitor and analyze network performance, identify and resolve issues to ensure optimal functionality.

- Implement measures to enhance network efficiency and reduce downtime.

• Security management

- Implement and maintain network security measures to protect against unauthorized access and cyber threats.

- Conduct regular security audits and implement necessary updates and patches.

• Troubleshooting and Support

- Provide timely and effective resolution of network-related issues.

- Collaborate with other IT professionals to solve complex problems.

• Documentation

- Maintain accurate and up-to-date documentation of network configurations, procedures, and troubleshooting steps.

- Create and update network diagrams to assist in troubleshooting and planning.

POSITION REQUIREMENTS:

• A bachelor’s degree in computer science, comparable qualification, or relevant professional experience.

• Proven experience (4 - 5 years) as a Network Engineer or similar role in a Managed Services Provider (MSP) environment.

• Strong knowledge of networking protocols, technologies, and security standards.

• Hands-on experience with routers, switches, firewalls, and other networking hardware.

• Proficiency in network monitoring tools and troubleshooting techniques.

• Relevant certifications such as Cisco Certified Network Associate (CCNA), CCNP or equivalent.

• Knowledge of network security protocols and integration.

• Excellent problem-solving skills and a proactive working style.

• Good English language skills (at least B2 level).

• Effective time management and communication skills.

BENEFITS:

What We Offer

• A diverse and exciting role within a small, motivated team.

• Attractive salary and full declaration of SHUI.

• Freedom to contribute your ideas and implement innovative solutions.

• Opportunities for further development and certification in network technologies.

• Flexible working hours and the option to work from home.

• Modern work equipment and a pleasant working environment.

• Premium Health Insurance.

• 12 days of annual leave, 6 days of annual sick leave.

WORKING CONDITIONS:

Hybrid

REPORTING

Technical team leader; Technical director