Senior Partnerships & Earned Revenue Account Manager (Volunteer, unpaid)

About This Role

Location: Remote

Commitment: Part-time volunteer, pro bono (unpaid) role

Contribution Requirements: Minimum 10-15 hours per week; minimum 3-month commitment

About Solution Community: We are an international 501(c)(3) nonprofit pioneering a social platform built to turn compassion into action. With volunteers from over 80 countries and experience drawn from companies like Apple, Google, Meta, Netflix, and Microsoft, we connect nonprofits, businesses, philanthropists, and volunteers to solve real social problems.

Our Mission: To foster a global community of compassion, uniting individuals and organizations to solve the world's social problems.

Our Vision: A world where every person has the opportunity to thrive, united by collaboration, compassion, and action.

Summary of Role

As our Senior Partnerships & Earned Revenue Account Manager, you will help drive earned revenue for Solution Community by developing strategic partnerships, securing organizations interested in our advisory services, and managing partner relationships throughout the engagement lifecycle.

This is not a donor fundraising role. Instead, you will identify, engage, and cultivate relationships with businesses, nonprofits, foundations, and other organizations that can benefit from Solution Community's expertise, advisory services, sponsorship opportunities, and collaborative initiatives.

This role combines partnership development, business development, and account management responsibilities. You will manage opportunities from initial outreach and discovery through proposal development, onboarding, relationship management, renewal, and growth. Success in this role depends on your ability to build trusted relationships, generate new opportunities, and support sustainable earned revenue that advances our mission and creates opportunities for our expert volunteer network.

You will work directly under the Head of Sales, alongside a team focused on partnerships, earned revenue, and organizational growth.

What Will You Do?

• Build and manage a portfolio of businesses, nonprofits, foundations, educational institutions, and strategic partners interested in Solution Community's advisory services, sponsorship opportunities, and paid partnerships.

• Identify and develop new partnership and revenue opportunities through outreach, networking, referrals, relationship-building, and strategic engagement activities.

• Conduct discovery conversations to understand organizational needs and identify collaboration and partnership opportunities.

• Develop and nurture relationships with prospective and existing partners, serving as a trusted point of contact throughout the partnership lifecycle.

• Match partner needs with the appropriate expertise, services, solutions, and resources available through Solution Community's volunteer network.

• Prepare and present proposals, scopes of work, sponsorship opportunities, partnership agreements, and pricing recommendations.

• Coordinate with internal teams and subject matter experts to ensure successful delivery and partner satisfaction.

• Manage accounts throughout active engagements, ensuring strong communication, stakeholder alignment, and positive partner experiences.

• Identify opportunities to expand partnerships, renew, drive repeat business, and build long-term collaborations.

• Maintain accurate records of outreach activities, partnerships, opportunities, and earned revenue performance.

• Contribute to the growth of Solution Community's earned revenue strategy by building sustainable relationships that support both mission impact and organizational sustainability.

Who Are We Looking For?

• 4+ years of experience in partnership management, account management, business development, customer success, relationship management, consultative sales, or a related field.

• Demonstrated success building and maintaining professional relationships that resulted in partnership growth, business development, client retention, revenue generation, or organizational impact.

• Experience managing multiple stakeholders, accounts, partnerships, or client relationships simultaneously.

• Comfortable conducting outreach, networking, and relationship-building activities to generate new opportunities.

• Strong communication, presentation, negotiation, and stakeholder management skills.

• Ability to understand organizational needs and connect partners to appropriate solutions and resources.

• Strong organizational skills with the ability to manage multiple priorities in a fast-paced, remote environment.

• Self-directed, proactive, and comfortable taking ownership of partnership and account management activities.

• Bonus: Experience working with nonprofits, social impact organizations, sponsorships, consulting services, advisory services, or strategic partnerships.

• Committed to our mission, reliable, accountable, and collaborative.

What We Offer

• Collaborate globally with leaders and strategists from top companies worldwide.

• Meaningful impact on global causes and communities.

• A vibrant, multicultural team spanning 80+ countries.

• A supportive environment rooted in compassion, integrity, innovation, and collaboration.

• Flexible work-life with full autonomy.

• Opportunities for personal and professional growth.

• A formal recommendation upon successful completion of your volunteer term.

Professional Volunteering is at the heart of our culture. We engage professionals committed to contributing their expertise with the same reliability, accountability, and quality expected in a paid role. Volunteers are valued team members whose work directly supports our mission and organizational goals. Success in this role requires consistent weekly availability, proactive communication, ownership of responsibilities, dependable follow-through, active participation in team processes, and alignment with our values.