Senior Payroll and Benefits Analyst US & Canada / Analyste principal en paie et avantages sociaux États-Unis & Canada

AI That Moves the World. Careers That Move You Forward.
At Cerence AI, you’ll help transform advanced AI into trusted, real-world solutions that make complex technology – think vehicles, robots, smart manufacturing, and emerging intelligent devices – more natural, reliable, and useful. Building on decades of innovation and global deployment in automotive, we are extending our expertise into new products, markets, and intelligent systems.

As part of our global team, you’ll work alongside leading innovators, researchers, engineers, and business leaders to solve meaningful challenges and turn breakthrough ideas into technology people use every day. You’ll have the opportunity to make a visible impact, help shape Cerence AI’s next chapter, and move your own career forward.

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We are seeking an accomplished Senior Payroll & Benefits Analyst to provide operational excellence across our North American payroll and benefits environment. Based remotely in the US or in our Montreal office, this role reports to the Director of Global Payroll & Benefits and owns the delivery of accurate, timely, and compliant payroll.

The Senior Analyst will oversee & process bi-weekly payroll for 200+ employees in Canada and 100+ in the US, while supporting benefits administration. This role is accountable for payroll data integrity, reconciliations, regulatory filings, and year-end execution across federal, state, provincial, and local jurisdictions.

As a trusted subject matter expert, the Senior Analyst will advise and partner Finance, Stock Administration, employees, and external vendors. The role will resolve complex matters, strengthen governance and controls, mitigate risk, and advance scalable payroll and benefits operations across the region.

Key Tasks & Responsibilities

Day-to-Day Operations

• Payroll Processing: Manage end-to-end bi-weekly payroll for hourly and salaried employees across the US and Canada, including adjustments, retroactive pay, manual checks, terminations, severance, and taxable benefits.
• Benefits Support: Assist with enrolments, life events, terminations, leaves of absence, and related programs; experience with the OPUS transit program is an asset.
• Data and Vendor Management: Audit Workday, ADP, and carrier interfaces; resolve transmission errors; and manage day-to-day relationships with payroll and benefits providers and US state agencies.
• Employee Support: Resolve complex questions concerning pay calculations, tax withholding, garnishments, and benefits deductions.
• Process Improvement: Identify control gaps and bottlenecks, then automate, standardize, and scale North American payroll processes.

Month-End Tasks

• General Ledger Support: Partner with Accounting to investigate payroll variances and resolve discrepancies.
• Retirement Contributions: Reconcile and report US 401(k) and Canadian RRSP/DPSP contributions within statutory funding deadlines.
• Workers’ Compensation: Submit fees on time and partner with HR Business Partners to maintain workplace injury records and state or provincial accounts.

Quarter-End Tasks

• Tax Reconciliation: Reconcile quarterly gross-to-net payroll against US federal and state filings, including Form 941 and unemployment returns, and correct exceptions before close.
• Canadian Remittances: Audit and reconcile Ontario EHT, Quebec HSF, and other provincial payroll tax obligations.
• Equity Processing: Partner with Stock Administration to calculate RSU withholding, process taxable income and required remittances, and reconcile ESPP contributions for both semi-annual purchase periods, including taxable gains.

Year-End Tasks

• Statutory Forms: Balance, amend, generate, and distribute US W-2/W-2c and Canadian T4/T4A/RL-1 forms; verify T4 and RL-1 slips for accurate employee payroll and tax information; and prepare RL-1 summaries and reconcile payroll tax totals.
• Taxable Benefits: Calculate and process annual taxable benefits in final payrolls.
• ACA Compliance: Audit and file Forms 1094-C and 1095-C.
• Canadian Filings: Complete annual provincial payroll tax and workers’ compensation returns, including Quebec’s mandatory training report.
• Workers’ Compensation Reconciliations: Complete year-end reconciliations for Ontario, British Columbia, and Alberta, and prepare the annual CNESST salary declaration.

Audits & Risk Management

• Internal Controls: Execute and document payroll controls for every pay cycle in accordance with SOX and company requirements.
• Regulatory Audits: Coordinate responses to Department of Labor, IRS, CRA, and workers’ compensation authorities, including WSIB, WCB, and CNESST, and submit accurate assessable-payroll reports.

Desired Experience & Qualifications

• Preferred Certifications: CPP and/or CEBS in the US; PCP or CPM through Canada’s National Payroll Institute.
• Experience: 5–8+ years in high-volume corporate payroll and health and welfare benefits, including at least 3 years managing both US and Canadian payroll compliance, taxation, and year-end activities.

Technical Skills & Competencies

• Systems: Advanced proficiency in Workday and ADP Workforce Now.
• Excel: Advanced skills in XLOOKUP/VLOOKUP, PivotTables, IF statements, and large-data reconciliation.
• Compliance: Strong knowledge of US FLSA, ERISA, Section 125, and ACA requirements, plus Canadian employment standards, provincial labour rules, and Record of Employment requirements.
• Core Competencies: Strong analytical, problem-solving, communication, and stakeholder-management skills, with exceptional accuracy and discretion when handling sensitive data.
• Language: Written and spoken French would be advantageous & highly preferred.

Cerence AI (NASDAQ: CRNC) helps people and intelligent systems work together naturally and reliably. Proven at global scale in automotive, Cerence provides the trusted interaction and action layer connecting people, machines, and intelligent systems. Its AI platform enables natural interaction and dependable action across complex real-world environments where reliability, safety, security, and performance are critical. Working with customers and partners worldwide, Cerence transforms advanced AI into trusted solutions that bridge the gap between AI potential and real-world performance.

For more information, visit www.cerence.ai.

EQUAL OPPORTUNITY EMPLOYER

Cerence is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, gender identity, gender expression, sex, sex stereotyping, pregnancy, national origin, ancestry, religion, physical or mental disability, medical condition, marital status, citizenship status, sexual orientation, protected military or veteran status, genetic information and other protected classifications. Cerence Equal Employment Opportunity Policy Statement.

All prospective and current Employees need to remain vigilant when it comes to executing security policies in the workplace. This includes:

- Following workplace security protocols and training programs to familiarize with the ways to maintain a safe workplace.
- Following security procedures to report any suspicious activity.
- Having respect for corporate security procedures to allow those procedures to be effective.
- Adhering to company's compliance and regulations.
- Encouraging to follow a zero tolerance for workplace violence.

- Basic knowledge of information security and data privacy requirements (e.g., how to protect data & how to be handling this data).

- Demonstrative knowledge of information security through internal training programs.

About Us

At Cerence AI, we help the world's leading automotive and technology brands leverage AI to create safer, more productive and more joy-filled brand and user experiences. We're looking for motivated, collaborative individuals who come alive with big challenges and are excited about AI's potential to shape the future of how people experience the world.