Senior Payroll Specialist - Canada

Work Set-up: Hybrid

Shift Schedule: Night shift

About the Role

Are you a payroll professional who thrives on solving complex payroll challenges and delivering exceptional service? We are looking for a Senior Payroll Specialist, Managed Services to serve as a key subject matter expert within our payroll operations team.

In this role, you will oversee end-to-end payroll delivery for Canadian employees, ensuring payroll accuracy, compliance, and an outstanding employee experience. You will play a critical role in driving operational excellence, leading process improvements, mentoring colleagues, and partnering with internal stakeholders and external vendors to resolve complex payroll matters.

This is an excellent opportunity for a payroll expert who enjoys combining technical expertise, problem-solving, and continuous improvement in a fast-paced, collaborative environment.

What You'll Do

• Manage end-to-end payroll processing for Canadian employees, ensuring timely, accurate, and compliant payroll delivery.
• Review payroll calculations, statutory deductions, tax withholdings, and payroll outputs prior to payroll finalization.
• Serve as the primary escalation point and subject matter expert for complex payroll inquiries and issues.
• Investigate payroll discrepancies, perform root cause analysis, and implement sustainable corrective actions.
• Partner closely with third-party payroll providers and internal stakeholders to address operational and compliance-related matters.
• Conduct quality reviews of payroll work and provide guidance and coaching to team members.
• Lead initiatives that improve payroll processes, standardization, automation, and service delivery.
• Support onboarding, training, knowledge-sharing, and capability-building within the payroll team.
• Collaborate with HR, Finance, Benefits, Time & Attendance, and business leaders to resolve cross-functional payroll matters.
• Identify process risks and opportunities to enhance payroll accuracy, efficiency, employee experience, and compliance.
• Contribute to operational excellence projects and support the achievement of service-level commitments.

What We're Looking For

Required Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Minimum of 5-7 years of payroll experience, including significant exposure to Canadian payroll operations.
• Strong understanding of Canadian payroll legislation, payroll tax requirements, statutory deductions, and compliance regulations.
• Experience managing complex payroll cases and resolving payroll-related issues with minimal supervision.
• Proficiency with payroll systems, HRIS platforms, and Time & Attendance solutions.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Excellent communication and stakeholder management skills.

Preferred Qualifications

• Experience supporting multi-country or global payroll operations.
• Knowledge of payroll transformation, process improvement, and operational excellence methodologies.
• Experience working with outsourced payroll providers and shared services environments.
• Canadian Payroll Association (CPA) certification or similar payroll accreditation is an advantage.

About Us

Creating a future worth living. For patients. Worldwide. Every day.

Fresenius Medical Care is the world's leading provider of products and services for individuals with kidney disease of which approximately 4.5 million patients worldwide regularly undergo dialysis treatment. United by a shared purpose of creating a future worth living for chronically and critically ill people, we care for around 292,000 dialysis patients around the globe. In addition, we operate around 35 global production sites to provide products such as dialysis machines, dialyzers, and related disposables.

We aim to continuously improve our patients’ quality of life by offering them high-quality products as well as innovative technologies and treatment concepts.