Senior People Operations Specialist

Location: Zamalek, Cairo, Egypt
Department: People & Culture
Employment Type: Full-Time
Experience: 4–6 Years

About Axis

Axis is an Egyptian fintech company focused on making financial services simpler, smarter, and more accessible through innovative digital solutions.

About the Role

Axis is looking for a detail-oriented and hands-on Senior People Operations Specialist to manage end-to-end people operations, ensure accurate employee records, and maintain full compliance with Egyptian Labor Law, Social Insurance, and Labor Office requirements.

The ideal candidate will have strong practical experience in personnel administration, social insurance, labor law compliance, HRIS management, onboarding and offboarding, and medical insurance administration.

This role requires a highly organized professional who can manage day-to-day HR operations, maintain accurate employee data, and ensure timely completion of all statutory requirements.

Key Responsibilities

• Maintain accurate employee records and HRIS data, including employee information, salaries, job titles, reporting lines, departments, and social insurance status.

• Manage the full employment contract cycle, including contract preparation, renewals, probation tracking, and employee documentation.

• Reconcile employee data with payroll monthly, resolve discrepancies, and coordinate employee bank account setup.

• Manage end-to-end onboarding and offboarding processes, ensuring all required documentation, registrations, clearances, and final settlements are completed accurately and on time.

• Maintain complete, accurate, and audit-ready employee personnel files in compliance with Egyptian Labor Law.

• Manage social insurance registrations, deregistrations, and updates with the National Organization for Social Insurance (NOSI), including Forms 1, 2, and 6 and insurable wage calculations.

• Process social insurance transactions through electronic government services and conduct regular reconciliations of insured employee records.

• Ensure compliance with Egyptian Labor Law No. 14 of 2025, Social Insurance Law, and applicable Labor Office requirements.

• Prepare and submit required Labor Office reports, employee census records, statutory filings, and relevant fund contributions within applicable deadlines.

• Support the preparation and approval of internal work regulations, disciplinary regulations, and other legally required employment policies.

• Administer the company's group medical insurance policy, including employee additions, deletions, claims follow-up, approvals, and provider coordination.

• Review medical insurance invoices, reconcile membership records, monitor utilization, and support insurance renewals and employee wellness initiatives.

• Support HRIS implementation and optimization, including employee data migration, payroll uploads, system configuration, and data validation.

• Review leave balances, attendance records, and HRIS policies to ensure accuracy and compliance with applicable regulations.

• Prepare regular People Operations reports covering headcount, turnover, retention, leave balances, medical insurance, and statutory compliance.

• Coordinate with Payroll, Finance, Legal, IT, and other departments to ensure smooth and efficient people operations.

• Identify opportunities to improve HR processes, data accuracy, operational efficiency, and employee experience.

Qualifications & Requirements

• Bachelor's degree in Business Administration, Commerce, Law, Human Resources, or a related field.

• 4–6 years of hands-on experience in Personnel Administration or People Operations within Egypt.

• Strong practical experience in Social Insurance and Labor Office procedures is mandatory.

• In-depth knowledge of Egyptian Labor Law No. 14 of 2025 and applicable Social Insurance regulations.

• Proven experience handling Social Insurance Forms 1, 2, and 6, insurable wage calculations, and electronic government transactions.

• Strong experience managing employment contracts, personnel files, onboarding, offboarding, and statutory documentation.

• Hands-on experience administering group medical insurance policies, including additions, deletions, claims, and invoice reconciliation.

• Experience working with HRIS platforms and maintaining accurate employee databases.

• Advanced Microsoft Excel skills, including data reconciliation, reporting, and employee data analysis.

• Strong organizational skills, attention to detail, and ability to manage multiple deadlines.

• Excellent communication, coordination, and problem-solving skills.

• Fluency in Arabic and good command of written and spoken English.

Preferred Qualifications

• Experience implementing or migrating to a new HRIS.

• Previous experience in fintech, financial services, or a fast-growing organization.

• Experience supporting payroll processing and HR operational improvements.

Perks of Working @ Axis

• Competitive salary package.

• Medical insurance for you and your family.

• Life insurance.

• Subsidized gym membership.

• Competitive leave policy and flexible PTO.

• Extended maternity and paternity leave.

• Professional development and career growth opportunities.

• Opportunity to work in a fast-growing fintech company.