Senior Product Designer (UI/UX) — Web & Mobile Company Overview We are a results-driven, US-based health-tech company building a unified, multi-tenant SaaS platform for clinics, telehealth, and pharmacy commerce. The platform brings onboarding, ordering, prescriptions, pricing, payments, and fulfillment into one system, featuring white-label storefronts that let partner clinics sell under their own brand. Built to a strict HIPAA standard, our technical stack consists of Node.js/Express, React, PostgreSQL, and AWS, with a React Native mobile app on the upcoming roadmap. Our engineering department operates as a small, senior, AI-augmented team utilizing modern AI tooling heavily, hiring specifically for high judgment, deep ownership, and strategic product direction. Mission We're looking for a senior, "A-player" Product Designer (UI/UX) to own end-to-end product design across four distinct portals (Patient, Doctor, Clinic, Admin). You will architect and scale a unified multi-tenant design system that powers hundreds of branded storefronts across web and native mobile from a single codebase. If you thrive in a fast-paced environment, possess strong systems thinking, understand clinical/regulatory constraints, and can translate complex healthcare workflows into seamless, high-trust user experiences without requiring extensive SOPs — you'll feel right at home. Key Responsibilities Your daily tasks will vary, giving you room to learn, grow, and strengthen your skills while supporting the team with excellence. Own and scale the multi-tenant design system: components, tokens, theming architecture, and documentation across web and native mobile. Design complete end-to-end user flows across all four portals, from patient intake and clinical reviews to e-prescribing and package tracking. Apply mobile-first and responsive design principles as a default across phones, tablets, and wide desktop displays. Turn complex clinical, regulatory, and privacy constraints into simple, intuitive, and accessible interface designs. Collaborate directly with senior engineers daily, shipping clear, code-aware specs and variables developers can build from without guessing. Design for trust and safety across sensitive patient health interactions, intake forms, and payment checkouts. Rapidly prototype, test with real clinic operators and patient users, and iterate based on feedback and data. Ensure accessibility (WCAG) standards are built directly into components as a default rather than a cleanup task. Leverage modern AI tools and workflows to accelerate ideation, iteration, and spec creation. Qualifications Years of Experience: 5+ years of experience designing complex digital products with a portfolio of shipped web and mobile applications. Domain Experience: Experience in healthcare, telehealth, pharmacy, or another heavily regulated domain where user error carries high real-world impact. Software & Tools: Figma mastery (variables, auto-layout, component architecture), Tailwind CSS / shadcn/ui familiarity, React Native / Expo familiarity, and modern prototyping tools. Industry Knowledge Required: Multi-tenant/white-label platform design, clinical information design (dosage, prescriptions, health records, consent), HIPAA-compliant UI patterns, and responsive web/mobile conventions. Specific Gender: No preference (all qualified candidates welcome). Skills & Competencies Deep systems thinking with proven experience building or substantially extending scalable design systems. Code-aware design approach (understanding components, states, tokens, and responsive web/mobile behavior). Strong communication skills and fluency in written English to collaborate asynchronously with a distributed team. Ability to work autonomously as an individual contributor, making high-level decisions and defending them with clear rationale. Product-mindset with a strong focus on business context, user trust, and end-to-end conversion economics. Adaptability to iterate rapidly and change direction when presented with better evidence or data. Technical Requirements Own PC or laptop capable of handling heavy Figma files and interactive prototyping. Reliable internet connection (high-speed connection required). Noise-cancelling headset and a quiet, professional workspace for team syncs. Full mastery and advanced access to Figma (variables, libraries, and design tokens). Ability to inspect and reference front-end component implementations (Tailwind CSS, React / React Native frameworks). Position Description Working Hours: Task-based framework requiring a minimum of 40 hours per week, with mandatory availability for meetings between 5 PM and 1 AM Beirut Time (US overlap). Working Days: 5 days a week (Monday through Friday). Days Off: Saturday and Sunday. Work Location: Fully-remote, you can work from anywhere. PTO (Paid Time Off): Approved time off on Lebanese national holidays (with client approval). Salary Range: $3,500
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