Senior Product Manager

Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world’s largest companies and emerging brands. Our unrivaled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle.

Our comprehensive suite of solutions – from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalized omnichannel engagement – enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honor our commitment to connect, protect and engage everyone, everywhere.

Key Highlights

• Powering over 13 billion digital communications each month.
• Supporting 3,500+ active customers — including enterprises, OTTs, and mobile operators — through a presence in 50+ global offices across 100+ countries.
• Managing 50% of the world’s roaming data traffic and connecting 150 million IoT devices.
• Driving innovation in 5G, private networks, and IoT enablement, positioning Proximus Global as a leader in next-generation communication technologies.
• Committed to a unified vision, Proximus Global is unlocking new opportunities and enabling seamless global communications for businesses worldwide.
  
  

Why PXS Global?

• 🌍 Global & Inclusive – Work with diverse teams across 100+ countries, embracing a truly international culture.
• 📈 Growth-Focused – Develop your career through tailored learning, leadership programmes, and internal mobility.
• 💡 Innovation-Driven – Contribute to cutting-edge projects in 5G, IoT, and next-gen communication technologies.
• 🏠 Flexible Workstyle – Enjoy hybrid working with the option to work remotely and even from abroad for up to 10 days a year.
• 🚀 Efficient & Scalable – Be part of a company that values simplicity, operational excellence, and smart growth.
• 🎁 Comprehensive Benefits – Enjoy a competitive and thoughtfully designed salary package, with a wide range of benefits.
  
  

About The Role

You will own the full product lifecycle for 365squared's messaging fraud analytics portfolio, commencing with a full review of the current portfolio, and extending to future fraud and data-monetisation solutions, including convergance to voice and other communication channels. This includes translating deep domain expertise into deliverable analytics definitions (PRDs), building the commercial and go-to-market case, and enabling Sales and Operations to sell and support the product independently.

You will also act as the senior product authority on customer bids and RFPs, and as a thought leader on the fraud landscape, providing expertise on emerging threats, competitor moves and regulatory change that will shape the roadmap.

Key Responsibilities

• Product Strategy & Vision
• Own the product vision and strategy for the fraud analytics portfolio, defining scope and differentiation based on detailed knowledge of operator pain points, competitor solutions and market trends.
• Define the product roadmap, prioritising features and new fraud use cases based on customer value, technical feasibility and commercial return.
• Act as the internal authority on the evolving global fraud landscape, proactively identifying new threat vectors (beyond current scope, e.g. new GSMA-classified fraud types) and building the case for their inclusion in the roadmap.
• Champion a customer and commercially focused product approach across the business.
• Own the AI/ML strategy for your portfolio, maintaining a current and high-level understanding of how AI is being applied across fraud detection, analyst tools and customer-facing products. You will be tasked with applying your knowledge into a product roadmap with AI as a true differentiator.
• New & Existing Products: Portfolio Refresh & New Product Definition
• Lead a structured review of the existing messaging fraud analytics portfolio against operator needs, competitor capability and evolving fraud typologies — defining a refresh roadmap where required.
• Own, from ideation, the end-to-end definition of new complementary solutions that extend the portfolio into adjacent fraud types or channels, based on market and customer insight.
• For both refreshed and new products, produce buildable analytics definitions
• Work hands-on with Development to scope, write PRDs/user stories, and oversee delivery through to launch and iteration — for both refreshes and new builds.
• Commercial Ownership & Go-to-Market
• Build and own the business case for each product area
• Define the Go-to-Market plan, including target segments, packaging/pricing approach, key customer drivers to address, and how the solution is sold.
• Produce customer-facing collateral to a standard that Sales can engage with potential customers without Product Manager involvement.
• Track product and commercial performance through KPIs and usage data, driving continuous improvement.
• Conduct regular market analysis and use findings to inform product and commercial decisions.
• Bid & Proposal Leadership
• Take ownership of bid and RFP responses relating to your product area, coordinating technical, commercial and sales stakeholders to produce compelling, accurate and compliant proposals.
• Act as the product owner in customer facing bids.
• Build and maintain a library of reusable, high-quality bid content to accelerate future responses.
• Enablement, Training & Operational Readiness
• Design and deliver sales enablement (training sessions, FAQs, objection handling).
• Define the operational enablement plan, ownership model and escalation paths in consultation with Service Management and Operations leadership.
• Produce clear handover packages when transitioning ownership of any product component, enabling a clean transition with no rework.
• Domain Thought Leadership & Mentoring
• Represent 365squared externally as a recognised subject-matter expert in telecom fraud, including with customers, industry bodies and at events where relevant.
• Provide informal technical and commercial mentorship to product, delivery and sales colleagues on fraud domain matters.