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Who we are
At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.
Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,
Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.
At Phonak, we develop advanced hearing solutions designed to improve how people experience and connect with the world. As our Senior Product Manager, you will take end-to-end ownership of an assigned product scope and play a leading role in transforming customer, market, and technology insights into commercially successful solutions.
You will lead the product workstream from initial definition through launch, go-to-market execution, performance management, and lifecycle optimization. Acting as a senior product authority, you will develop strong recommendations, align diverse stakeholders, influence key decisions, and coordinate Product Managers contributing to the same category or launch.
This is a high-impact opportunity for an experienced Product Manager who combines commercial judgment, customer focus, strategic thinking, and the ability to drive execution across a complex global organization.
More about the role:
- Own the complete product marketing mix and product strategy across concept development, launch preparation, in-market management, and lifecycle optimization.
- Lead product vision, use-case refinement, feature prioritization, product story, and value proposition development with R&D, UX, Portfolio, and commercial teams.
- Build robust business cases and margin logic for new launches, upgrades, and lifecycle actions using market, cost, customer, and competitive insights.
- Develop pricing logic, price-pack architecture, and value-based pricing recommendations with Pricing and other commercial stakeholders.
- Lead product contributions to global launches and coordinate Product Managers responsible for products, accessories, or dependent launch elements.
- Drive go-to-market readiness across regions and channels, including availability planning, documentation, training inputs, messaging, and operational dependencies.
- Brief and partner with Brand, MarCom, and regional teams on product claims, launch messaging, sales tools, training, and commercial activation.
- Track adoption, quality, customer feedback, margin, competitive performance, and other product KPIs, initiating corrective and lifecycle actions where required.
More about you:
Must haves:
- 5+ years of relevant experience in Product Management, product marketing, strategic marketing or launch management, ideally in a global environment.
- University degree in business, engineering, audiology, marketing or a related field.
- Strong experience managing technically complex products across development, launch, go-to-market and lifecycle activities.
- Strong commercial acumen, including experience with business cases, value propositions, pricing and/or margin considerations.
- Proven ability to develop recommendations, influence decisions and align senior cross-functional stakeholders in a complex matrix organization.
- Excellent English communication, presentation and negotiation skills, combined with strong strategic and execution capabilities.
Nice to haves
- Experience in hearing care, medical devices, healthcare or another regulated industry.
- Technical background or strong experience partnering with R&D/engineering teams.
- Experience coordinating or coaching other Product Managers or leading without formal authority.
- Experience with market trials, customer-centric development and/or Agile/SAFe methodologies
More about what we offer:
As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.
Application process:
Magdalena Suszek, Talent Acquisition Partner, is looking forward to receiving your application, including your CV and cover letter, along with any references and certificates you wish to share, via our online application platform. Only direct applications will be considered for this vacancy
Sonova is an equal opportunity employer
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Recruitment Fraud Warning
We have become aware of fraudulent recruitment activities in which individuals falsely claim to represent Sonova or recruitment agencies acting on our behalf. These individuals may contact potential candidates by email, messaging services or other channels and may offer employment opportunities or recruitment-related services, such as CV preparation or review, in exchange for payment.
Sonova will never ask candidates to pay fees or make payments as part of our recruitment process. We also do not require candidates to purchase recruitment, CV preparation, training or similar services as a condition of applying for or obtaining employment with us.
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If you are uncertain whether a recruitment communication is genuine, please verify the vacancy through our official careers page or contact us through the contact details published on our website.
Sonova accepts no responsibility for fraudulent communications or transactions made by individuals or organisations falsely claiming to represent us.
