Senior Program Manager – Defense Health Agency (DHA)

Description

KSA Integration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that provides business and management solutions through two core portfolios: (1) Warrior Readiness, and (2) Warrior Care. We are a rapidly growing government contractor that has built a reputation for focused customer service, on-time performance, and continuous improvement. To demonstrate this, KSA has been awarded the Inc. Best Workplaces, a prestigious list of businesses recognized for the value placed on company culture, standout worker benefits, and the prioritization of employee well-being, every year from 2019 to 2025. KSA also earned recognition on the Best for Vets List by Military Times from 2019 to 2025 and garnered the Department of Labor “Hire Vets” Platinum Medallion Award from 2021 to 2025.

Position Overview: This position supports the Defense Health Agency (DHA) Disability Evaluation System (DES) Program Support contract as the Program Manager. The Program Manager leads the KSA team supporting the Department of Defense (DoD) Disability Evaluation System (DES) program office at the Defense Health Agency (DHA). The DES decides whether wounded, ill, and injured Service members can continue to serve and, when they cannot, how they move to care from the Department of Veterans Affairs (VA). You will lead a 25-person team of policy, data, and operations professionals and serve as the single accountable point of contact for the Government. This is a Key Personnel position.

This Position is Contingent Upon Award

Benefits:

• Medical, Dental, Vision (82% of employee’s premium paid by company, 25% towards dependents)
• HSA / FSA Medical Plans
• PTO
• Flexible Work Environment and Encourage Work/Life Balance
• 401K with Company Match
• Observes all federal holidays
• Professional Development/Tuition Reimbursement Program
• Annual Career Development Process

Job Type: Full-time/Exempt

Location: Hybrid remote. Candidates must live within commuting distance of Defense Health Headquarters in Falls Church, Virginia. Day-to-day work is remote, and all Government meetings are virtual.

Schedule: Full-time. Available 8:00 AM to 5:00 PM Eastern Time, Monday through Friday, except Federal holidays.

Anticipated Start Date: Late November 2026, contingent upon contract award.

Position Responsibilities:

• Lead a 25-person team across policy, data analytics, quality assurance, case support, and administration. Set priorities, assign work, and review every deliverable before release.
• Serve as the primary contact for the Contracting Officer's Representative (COR) and Government program leads. Run weekly status meetings and program reviews.
• Own the deliverable schedule, the weekly Electronic Suspense Log, the Weekly Actions Report, and the quarterly Staffing Status Report.
• Manage contract administration: onboarding, background investigation and Common Access Card (CAC) packages, training compliance, and the Business Associate Agreement.
• Own the Quality Control Plan. Track every performance standard and drive corrective action the same week a standard slips.
• Integrate teaming partner staff into one team with one set of standards.
• Recruit, develop, and retain staff. Keep vacancies short and backups trained for every task.
• Be available 8:00 AM to 5:00 PM Eastern Time, Monday through Friday, with a designated alternate when you are out.

Requirements

Position Requirements:

• Bachelor's degree in any field required.
• 10 or more years of experience overseeing or managing large programs.
• 5 or more years of experience overseeing and managing staff.
• Experience with contract administration.
• Experience with and knowledge of DoD policies and procedures, including records management and quality assurance.
• Active Project Management Professional (PMP) certification or Lean Six Sigma Black Belt certification.
• Must be able to pass a Tier 1 background investigation and qualify for a Common Access Card (CAC).
• Within 30 days of start, complete DHA contractor annual training, DHA telework training and agreement, and privacy training for Personally Identifiable Information (PII) and Protected Health Information (PHI).
• Handles Controlled Unclassified Information (CUI) and PHI only on a Government-furnished laptop.

Preferred Skills/Experience:

• Experience with the DES, the Integrated Disability Evaluation System (IDES), Medical Evaluation Boards (MEB), or Physical Evaluation Boards (PEB).
• Experience in the Military Health System, DHA, or VA.
• Experience leading remote teams to written performance standards.
• Master's degree.

United States of America: $137,300 USD to $163,100 USD (depends on state requirements for wage transparency)

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

KSA Integration is an equal opportunity employer.