Blend is a HubSpot Diamond Partner and globally recognised as the leading HubSpot website agency. With 45+ specialists across the UK and US, we partner with ambitious B2B technology companies to build connected revenue systems that fuel long-term growth.

We help organisations transform fragmented go-to-market functions into unified, AI-powered growth engines. Our work spans the full buyer journey – from creating demand through content and brand, to capturing it via websites and search, to converting it through automation and enablement.

We’re looking for an experienced Senior Project Manager to lead delivery for one of our client pods. You’ll own the delivery plan across every client in the pod, keep work moving against clearly defined milestones, and make sure the team’s time is focused where it creates the most value each week.

You’ll lead the pod in partnership with a Growth Consultant (GC). The GC owns the client relationship, the commercials, and scope decisions. You own delivery – the plan, the capacity, the milestones, the project budget and risk management. Together, you’re accountable for how your clients experience Blend and the growth they achieve with us.

How our pods work

Blend’s delivery is organised into client pods: dedicated, cross-functional teams that each hold a portfolio of clients and are accountable for their outcomes, revenue, and margin. Each pod is led by a GC and a PM, with its own strategy, content, design, and development specialists, and is supported by a shared technical bench for HubSpot and AI implementation, motion, and specialist design.

You’ll report to the Project Delivery Manager (PDM), who leads Blend’s project management practice and supports your performance, development, and progression.

Key responsibilities

Delivery planning

Own the delivery plan across every client in your pod, built around tightly defined project milestones
Once a project is approved, shape an agile delivery approach that fits its objectives, budget, and timeline, and build the milestone-based plan in Teamwork.com
Lead requirements gathering with the GC and specialists, turning the SOW into clear, documented requirements the team can deliver against
Support GC-led client kick-offs, making sure the delivery team, timeline, and dependencies are clear from day one
Keep scheduling estimates in Teamwork.com accurate, so the pod’s forward plan can be trusted when committing start dates to new clients

Capacity and the technical bench

Move capacity between clients week to week, keeping the pod focused on milestone delivery
Manage forward resource levelling meticulously, so the pod’s workload stays balanced against capacity and milestone commitments
Work with the wider Project Management Office (PMO) to agree priorities and book technical bench time for the work your clients need

Scope, risk, and escalation

Protect scope across your pod’s clients, qualifying every request against the SOW before it reaches the team
Track scope exceptions and raise anything that affects scope, cost, or a client deadline with the GC promptly, setting out the time and cost implications
Identify delivery risks and dependencies early, and bring them to the GC with recommended solutions
Make sure the information, access, and assets the team needs are in place before work starts

Quality and launch

Hold every deliverable to Blend’s quality standards, coordinating reviews, testing, and client sign-off before launch
Manage go-live and project close, including a clean handover into ongoing support or retained services
Run post-project reviews with the team, and feed the lessons into how pods deliver

Client communication

Run a consistent rhythm of delivery calls with every client in your pod – weekly, fortnightly, or monthly, depending on the size of the account
Keep clients informed on progress, upcoming milestones, and any decisions or inputs needed from them
Build confident working relationships with senior client stakeholders, and challenge constructively when delivery is at risk
Work alongside the GC, whose calls focus on the commercial relationship, so clients get one joined-up view of their work

Pod rhythm and reporting

Help run the weekly pod meeting, covering priorities, blockers, and client updates
Hold a weekly review with your GC covering scope, risks, margin to date, and the pod scorecard
Plan each six-week cycle with your pod, setting commitments the team can stand behind
Track hours planned against hours available and billable hours against budget for each client, and forecast revenue recognition against milestones
Make sure time is logged accurately against the right clients and pods, including bench time
Identify ways to improve how pods deliver, and share what works with the PDM

Pod focus

Set clear direction and expectations for the specialists in your pod, so everyone knows what they own and when it’s due
Coach and support less experienced PMs and delivery team members, sharing good practice across the PMO

How we’ll measure success

Every pod reports a small set of measures each week. As Senior Project Manager, you’ll own the delivery measures and the contribution margin of the completed work.

Measure / What it tracks

On-time delivery // Milestones met against milestones planned
Recognised revenue // Value of work delivered and recognised against milestones
Forward capacity // Hours available against hours planned over the next six weeks
Scope control // Scope exceptions tracked and raised to the GC
Contribution margin // Operating profit generated by the pod

How you’ll think and work

Beyond technical skills, we’re looking for a particular way of operating. These behaviours reflect our values and what success looks like in this role.

Delivery discipline

You bring structure to a portfolio of clients – clear plans, accurate data, and no loose ends

You plan to milestones and outcomes, not just task lists
You notice the detail others miss, without losing sight of the bigger picture

Commercial awareness

You understand that every hour has a cost, and you protect pod margin as carefully as quality
You raise scope, budget, timing, and capacity conversations early and clearly
You see how day-to-day delivery decisions shape your pod’s commercial results

Ownership and judgement

You get ahead of problems rather than reacting to them
You make sound calls on priorities within the pod, and know when a decision belongs with the GC
You resolve competing demands with other PMs constructively, with the wider business in mind
You lead by example, setting the standard for how delivery runs across your pod

Empathy

You read client dynamics and navigate tricky conversations with care
You build trust quickly through genuine curiosity and attentive listening
You challenge constructively with care for the audience

AI fluency

You’re skilled at prompting – asking better questions of both AI systems and humans to extract useful insights
You practise data sensemaking – interpreting AI outputs and contextualising them for decisions
You embrace augmentation – automating routine tasks and configuring AI projects to elevate the quality of your work
You adapt quickly – experimenting with new tools and approaches as the landscape shifts

What you bring

Five or more years’ project management experience, including time at a senior level in a B2B, digital, business consulting, or marketing agency
A track record of leading multiple concurrent client projects to agreed milestones, on time, in scope, and on budget
Experience shaping and running agile or hybrid delivery approaches for web, CRM, or marketing technology projects
Confidence managing capacity and resource planning across a shared, cross-functional team
Strong commercial acumen, including budget management, forecasting, and change control
Credibility with senior client stakeholders, and the confidence to influence and challenge
Excellent written and verbal communication
Advanced use of project management tools (Teamwork.com or similar)
Proven experience applying AI and automation to enhance workflows

Desirable

Experience working in a pod, squad, or similar cross-functional team model
Experience mentoring or line-managing project managers
Experience delivering HubSpot website and implementation projects
Experience working with US clients across time zones
HubSpot certifications
A recognised project management qualification (for example, PMP, ISO, APM, PRINCE2, or Scrum)

Why Blend

Work with leading B2B brands across high-tech manufacturing, fintech, and cyber
Exposure to advanced HubSpot implementations, AEO strategies, and RevOps
Collaborative environment with 45+ professionals across the UK and US
Hybrid working from our Reading office: 3 days in-office for collaboration, 2 days remote for focused work
25 days’ annual leave plus bank holidays, increasing by one day for each year of service (up to 28 days total)
Professional development support, including HubSpot certifications and training
Shape processes and contribute to growth

We look forward to hearing from you.

Senior Project Manager