Senior Sales Account Manager

Senior Sales Account Manager

GIG Retail

Full Time, Permanent

Salary: £37,000 - £40,000 + Tiered commission scheme

Working: Monday to Friday, 35 hours per week
Location: Hybrid - 3 days from home and 2 days in our Leeds Head Office!

The Role

To operate as a proactive commercial hunter and strategic partner to the Client Director and Sales Lead, dedicated to identifying, pitching, and unlocking incremental supplier investment across an exciting new client account. Adopting a consultative sales approach, this role focuses on uncovering new commercial opportunities, maximizing brand marketing budgets, and accelerating revenue growth through innovative retail media solutions. While championing high-impact campaigns that deliver clear client ROI, you will drive business development from concept to conversion while providing mentorship and commercial guidance to Account Manager colleagues.

To act as the primary point of contact, building high-trust relationships with stakeholders to understand their business needs and drive strategic initiatives that deliver tangible results. Whether managing a portfolio of Joint Marketing Plan (JMP) suppliers, non-JMP suppliers, or specialised projects, you ensure the successful execution of campaigns through a consultative and relationship-based approach.

Responsibilities

1. Strategic Account & Relationship Management

• Trusted Advisor: Build and maintain strong relationships with mid-to-senior stakeholders, specific traders and supplier contacts, serving as a proactive advisor who is comfortable challenging briefs and making strategic recommendations.
• Account Planning: Collaborate with Sales Lead to develop and implement comprehensive account plans and OKRs that align client priorities with internal business objectives.
• Strategic Growth: Identify opportunities for upselling and cross-selling additional campaigns / campaign elements.

2. Media Sales & Commercial Excellence

• Revenue Delivery: Seek and deliver new revenue opportunities across a portfolio of suppliers, converting leads into active media investment. Hit or over deliver against personal and team sales targets. Anticipate client concerns and architect solutions that prevent budget leakage
• Commercial Partnerships: Work closely with retailer buying teams to support JBP agreements, and to identify new sales leads.
• Forecasting & Pipeline: Take responsibility for accurate & shared forecasting by supplier/category and maintain a high-precision sales pipeline, ensuring all booking processes are strictly adhered to.

1. Campaign & Project Execution

• Strategic Optimisation: Utilise historical performance data, market trends, and insights to engineer successful campaigns and provide recommendations for future-thinking strategies.
• Cross-Functional Leadership: Collaborate with Operations and Creative teams to ensure seamless campaign delivery that meets client KPIs and expectations.
• Performance Analysis: Partner with Insight colleagues to provide regular reporting and analysis, identifying areas for campaign optimisation.
• Platform & Data Management: Ensure relevant media management and workflow platforms are updated daily, ensuring campaign information remains accurate and up to date.
• Efficiency: Follow processes and utilise AI tools to reclaim administrative time

Qualifications, Training or Education

GCSE Maths and English (or equivalent numerate and language qualifications).

A Level or equivalent qualifications.

Desirable

• Experience within retail, marketing, media or retail media industries.
• Understanding of the retail and retail media landscape.
• Experience using relevant retail media booking systems.

We value people at heart:

At GIG, we believe in building a workplace where everyone feels they belong. We’re proud of our culture – built on trust, collaboration, and the belief that work should be as fun as it is fulfilling. If you want to be part of a business that’s growing, evolving, and always aiming to be better than yesterday, we’d love to hear from you.

Benefits:

• 27 days holiday, plus bank holidays, 4 "joker" half days and your birthday off
• Hybrid and flexible working policy
• Vibrant agency environment with regular social and wellbeing activities
• Enhanced maternity/paternity pay
• Electric Car Scheme
• Cycling to work scheme
• Income protection, Death in Service and Pension Scheme.
• Employee Discounts

Ready to be a part of the sales team and deliver real impact for clients? Hit “Apply” – we look forward to receiving your application!