Senior User Researcher- Remote
- Hiring from
- United Kingdom
- Work type
- Remote
- Posted
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About The Role
FDM is a global business and technology consultancy seeking a Senior User Researcher to work for our client within the UK Government sector. This is initially a 4 month contract with very good prospects to extend and will be a remote role that will be based in London.
Our client is seeking a Senior User Researcher to join a multidisciplinary team developing in-house AI agents designed to improve productivity across a government agency. You will lead user research activities to understand user needs, behaviours and working practices, ensuring that new AI-enabled tools are informed by evidence and designed around the people who will use them. You will work closely with colleagues across product, design and technology to translate research findings into actionable insights throughout the development lifecycle.
Responsibilities:
- Plan and deliver user research using appropriate qualitative and quantitative methods to understand user needs, behaviours and working practices.
- Conduct research throughout the development lifecycle to understand how users interact with emerging AI-enabled tools and services.
- Analyse and communicate research findings, translating evidence into clear and actionable insights that inform product and service decisions.
- Collaborate with multidisciplinary teams to ensure user needs are understood, prioritised and reflected in the development of AI agents.
- Champion user-centred and inclusive research practices, identifying barriers and ensuring research considers a diverse range of users.
About You
- Experience working as a User Researcher at senior level, planning and delivering research to support digital products and services.
- Strong understanding of a range of user research methods, with the ability to select appropriate approaches based on the research question and stage of development.
- Experience analysing research findings and communicating actionable insights clearly to stakeholders and multidisciplinary teams.
- Experience working effectively within multidisciplinary agile teams, collaborating with product, design, delivery and technology colleagues.
- Ability to meet BPSS requirements and work effectively in a remote role aligned to London.
About Us
FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK ‘Best Employer’.
Diversity and Inclusion
Diversity and Inclusion
FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
Why join us
- Career coaching, mentoring and access to upskilling throughout your entire FDM career
- Assignments with global companies and opportunities to work abroad
- Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
- Annual leave and work-place pension
Skills
Finance - ANALYSE
