Social Media Support Professional (Remote)

Social Media Support Professional (Remote)

Knoll Ridges connects skilled professionals with U.S.-based companies seeking remote support services. We facilitate opportunities for professionals who want to provide social media and online community support for client projects.

We are currently seeking Social Media Support Professionals interested in assisting with social media engagement, content coordination, and customer interactions across online platforms. Opportunities are fully remote and may vary depending on the client and project scope.

Projects and Services may include:

Social Media Engagement
Responding to comments, messages, and customer inquiries on social media platforms.

Community Support
Helping maintain positive interactions within online communities and social channels.

Content Coordination
Assisting with posting scheduled content and supporting campaign activities.

Message & Comment Monitoring
Tracking social media activity and identifying questions or issues that may require follow-up.

Documentation & Updates
Recording interactions or activity within designated systems or project tools.

Platforms That May Be Used

Depending on the project, services may involve platforms such as:

• Facebook

• Instagram

• LinkedIn

• TikTok

• YouTube

• X

Tools That May Be Used

Depending on the project:

• Canva

• Hootsuite

• Buffer

• Sprout Social

• Meta Business Suite

Why Partner with Knoll Ridges?

• 100% remote opportunities

• Support U.S.-based companies

• Build experience with widely used support platforms

• Competitive compensation based on expertise, skills and project scope

Engagement structure may vary depending on the specific client opportunity and project requirements.