Software Product Manager

Capture is looking for a Software Product Manager with experience in enhancing, promoting, and supporting software applications. This position will work closely with the engineering team and other stakeholders to enhance and grow Capture’s industry-leading vertical marketing automation application that enables higher education institutions to identify, convert, enroll, and retain best fit students. This position requires software product management experience, great communication skills, and demonstrated success working collaboratively. The Software Product Manager is required to work effectively in a cross-functional environment to deliver high-quality, innovative products. They will work very closely with the engineering team, other product managers, sales, account executives, internal operations users, and product marketing. MUST-HAVES 3+ years of software product management experience which included close collaboration with software engineers, user experience and quality assurance. Agile development experience, especially writing clear and detailed user stories. Great at verbal and written communication to convey customer requirements to internal stakeholders and working with the software developers to develop and enhance our software application. Able to work in a fast-paced environment, wear many hats, and keep all the plates spinning. NICE TO HAVES Experience managing/participating in well run scrum/sprint processes. Experience creating wireframes that effectively communicate user requirements and accelerate development. Experience with user acceptance testing. Experience working with sales and marketing, helping develop effective materials to support sales and marketing activities. Business, research, and analytical skills that enable creation of well-reasoned business cases to inform feature and roadmap prioritization. WHAT YOU’LL BE DOING Gathering customer requirements, authoring product user stories and product requirement documents, collaborating in product development with the software engineering team, assisting with product marketing, and providing product support to internal users, sales and directly with customers. Interfacing with the client-facing teams to understand the business requirements and use cases – and then advocating and educating them regarding new product features. Acting as product lead in agile development teams, including sprint grooming, planning, feature/bug prioritization, and requirement definition. Building relationships with customers to garner feedback for the development of product offerings. Presenting products to internal and external customers at a senior level. Being the visible advocate for your products internally and externally. Contributing to product and go-to-market strategy. Ensuring smooth release process, release notes, user documentation, and sales enablement. YOUR EXPERIENCE & QUALIFICATIONS REQUIRED: 3+ years of software product management experience. Technical skills and demonstrated direct experience interacting with a technical audience, including software engineers and web developers. Strong organizational skills, with the ability to manage and collaborate with different groups and personalities to achieve progress. DESIRED: Experience in Marketing Automation Technology and/or high-volume data transactional service. Experience in Higher Education recruiting and marketing. Experience with JIRA for product management and Figma for wireframing and prototyping. BENEFITS 22 days paid time off with the ability to roll-over 80 hours into the next year. Nine paid holidays Health, dental & vision insurance 401(k) plan with matching Life insurance, short-term disability, and pet insurance An employee assistance plan available to anyone in your household A robust wellness program with incentives Paid parental leave Employee referral bonuses Flexible & remote working arrangements LOCATION This is a fully remote position , with the option to work in the office if desired. You may be required to travel periodically to attend business meetings and conferences or meet with the team in person. While Capture is headquartered in Louisville and works primarily in ET, we have employees in all areas of the United States and know that to get the best talent pool we must expand our reach to cities outside of Louisville. ABOUT CAPTURE Capture Higher Ed is a leading enrollment management and marketing firm that helps higher education institutions’ enrollment and advancement organizations make personalized, data driven, timely and measured connections with prospective students and donors. Powered by the industry’s only Behavioral Intelligence Platform — combining marketing automation, predictive modeling, and a managed service approach — Capture’s marketing solutions and expert services are designed to identify, convert, and enroll the right students and attract the right donors for colleges and universities. Founded in 2011, Capture has served hundreds of institutions across the country while being recognized by Inc. 5000 as a fastest-growing U.S. company. We value diversity and inclusion as an organization and are dedicated to growing our teams with individuals who have varied perspectives and experiences. We are committed to hiring practices that support equal employment opportunities for all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.