Solution Advisor Specialist

If you understand AI well enough to explain it in a customer meeting, and you get just as excited about solving a business problem as a technical one, these roles were written for you. Customers come to SAP with specific problems, a timeline, and a board asking questions. Your job is to understand what they're actually facing, work out what AI can genuinely do for them, and help them get there. With 400,000 customers across every industry, the scale and variety of what you'll be working on is unlike most roles in tech right now.

What you'll bring

You bring developing skills in solution demonstration, customer engagement, and advisory support. You can contribute to customer interactions, help build and deliver presentations, and work alongside account teams to align solution messaging with customer needs.

• Experience supporting client needs assessments, gathering customer requirements and helping align SAP solutions to business goals with growing independence

• Ability to apply AI value selling techniques, articulating how SAP's AI capabilities translate into measurable business value for customers

• Developing skill in system-integrated vibe coding — applying AI-assisted development approaches within SAP's technology ecosystem to build and iterate demo solutions

• Skill in applying rapid field prototyping techniques to develop, test, and iterate demo content that resonates with customer needs

• Developing ability to build and communicate customer value propositions that connect SAP solution capabilities to customer priorities

• Degree not required for this role.

• Fluent in Japanese

We also look for people who build trust naturally, communicate with clarity, keep the customer at the centre of what they do, and bring emotional intelligence and genuine problem-solving ability to the challenges they face.

In addition to the skills and experience specific to this role, all positions at SAP require candidates who are comfortable using AI tools — including agentic AI — in their day-to-day work, from crafting effective inputs and automating routine tasks, to evaluating AI-generated outputs for quality and driving adoption of AI practices within their teams.

What you'll build

You will contribute to solution advisory engagements by supporting customer interactions, helping develop and deliver compelling demonstrations, and assisting in co-creating an agreed-upon SAP vision with customers and partners.

• Conduct client needs assessments, gathering and documenting customer requirements to inform solution alignment and advisory positioning

• Apply AI value selling to help articulate how SAP's AI capabilities address customer business needs and support decision-making

• Apply system-integrated vibe coding approaches within SAP's technology ecosystem to build and iterate demo solutions that address specific customer requirements

• Apply rapid field prototyping techniques to develop, test, and iterate demo content at pace in support of customer engagements

• Develop and communicate customer value propositions that connect SAP solution capabilities to specific customer business goals

• Work alongside account teams to align solution messaging with customer needs and contribute to co-creating the SAP vision

Where you belong

You will be part of the Customer Value Group, a global solution advisory community that values customer engagement, solution expertise, and revenue growth through trusted relationships. You will collaborate with account teams, customers, and partners, and grow within a culture that promotes continuous learning, outcome-driven advising, and delivering consistently strong customer experiences across the SAP solution portfolio.

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About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone, regardless of background, feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or complete your application, please send an email with your request to the Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy and childbirth), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.