Solution Lead

Job Description About TTRO TTRO is a digital learning and transformation partner that works with organisations to design and deliver meaningful, high-impact learning solutions. We combine deep learning expertise, strong consulting capability, and practical delivery to help our clients build capability, enable performance, and support change at scale. We operate as a remote-first, collaborative organisation, bringing together diverse skills across learning design, solutioning, delivery, and technology. At TTRO, we value thoughtful problem-solving, strong partnerships, and continuous growth — both for our clients and our people. Role Purpose The Solution Lead is accountable for shaping, designing, and articulating high-quality, fit-for-purpose solutions that meet client needs and align with organisational capability and commercial realities. This role bridges client requirements and delivery execution, ensuring solutions are well-scoped, achievable, and deliver measurable value. The Solution Lead works closely with Client Leads, delivery teams, and subject matter experts to translate complexity into clear, compelling solution designs. Key Responsibilities Solution Design & Architecture Lead the design of end-to-end client solutions , from discovery through to proposal and mobilisation Translate client challenges, requirements, and constraints into practical, scalable solution designs Define solution scope, assumptions, dependencies, and success measures clearly and transparently Ensure solutions are aligned to organisational capability, standards, and delivery models Client Engagement & Discovery Partner with Client Leads in client discovery sessions, workshops, and solution discussions Ask the right questions to uncover root causes, not just surface requirements Present and articulate solutions confidently to senior client stakeholders Adjust solution approaches based on client feedback while protecting quality and feasibility Commercial & Delivery Alignment Work closely with Client Leads and finance to ensure solutions are commercially viable Support effort estimation, costing, and pricing models Ensure clear handover from solution design to delivery, reducing ambiguity and rework Provide ongoing solution oversight during delivery where required Internal Collaboration & Enablement Collaborate with delivery teams, SMEs, and partners to co-create robust solutions Contribute to the development of reusable solution components, frameworks, and artefacts Support capability building within the organisation through knowledge sharing and mentoring Provide input into improving solutioning processes, tools, and ways of working Key Outcomes & Measures of Success High-quality, clearly articulated solutions that meet client needs and are deliverable Reduced delivery risk through strong upfront solution design Clear alignment between solution scope, cost, and delivery effort Positive client feedback on solution clarity and relevance Improved win rates and successful mobilisation of new work Requirements Skills & Experience Essential: Proven experience in a solution design or consulting role (e.g. Solution Lead, Solution Architect, Principal Consultant, Senior Learning Designer) Strong analytical and problem-solving skills Experience translating complex requirements into structured solution designs Strong facilitation and stakeholder engagement skills Excellent written and verbal communication Desirable: Experience in edtech, digital learning, or professional services environments Exposure to proposal development and bid processes Understanding of project and programme delivery methodologies Experience working in cross-functional or remote teams Benefits Why Join Us Shape solutions that deliver real impact for clients Work closely with senior clients and internal leaders Be part of a collaborative, remote-first organisation Influence how solutions are designed and delivered across the business