Solutions Engineer (French Speaking)

Position: Solutions Engineer (French Speaking) – Full Time

Note: Senior Solutions Engineer or Architect roles also considered dependent on experience

Location: Remote - United Kingdom (Ideally located in the South/Southeast)

Are you a software consultant ready for a new challenge in the dynamic world of digital marketing? Shaw/Scott is thrilled to be expanding across Europe, and we want you to be a part of it! As a Solutions Engineer, you'll play a crucial role in creating engaging and effective customer experiences through technology.

About Us: At Shaw/Scott, we're a renowned global digital consultancy known for helping brands create exceptional customer experiences. With a strong presence in Europe, we're now looking to grow our technical team in the UK to service both markets. We value talent, commitment, and industry expertise, and we're eager to welcome knowledgeable consultants like you!

What We're Looking For: We seek well-rounded consultants with outstanding communication, technical, analytical, and problem-solving skills. If you have a background in consulting in the SAAS industry or even better - marketing automation and data, this is the opportunity for you!

For those consultants in adjacent technologies that don’t have experience in the digital marketing industry - we are willing to teach and upskill candidates with a strong work ethic and willingness to learn.

French speaking is a must for this particular hire. We are looking to expand our ability to service new and existing clients in France. Candidates should be expected to participate in both new business development as well as consulting work for existing clients.

Your Responsibilities: As a Solutions Engineer, you'll be entrusted with solving problems and designing solutions for our prospective and existing clients. From addressing tactical challenges to overseeing the implementation of marketing-focused SAAS systems and integrations, you'll play a pivotal role in our projects. Your key responsibilities will include:

• Leading workshops and requirements gathering sessions for new projects.
• Assisting management in proposing solutions for prospective customers
• Collaborating closely with the wider technical team, delegating work, and ensuring smooth testing and implementation.
• Working hand-in-hand with project managers and team leaders to scope and estimate projects.
• Getting hands-on with implementation and testing when necessary.
• Producing and approving comprehensive documentation at all project stages.
• Architecting new marketing platforms and supporting solutions using various tools like CDPs (Tealium, Mparticle, Bloomreach, Amperity) and marketing automation tools (Iterable, Braze, Responsys, Emarsys, Salesforce Marketing Cloud, Pardot).
• Assisting clients on data engineering & analytics tasks for marketing purposes on tools like Databricks, Redpoint Data Management, Snowflake, Azure, and AWS.
• Deploying multi-channel marketing campaigns (email, push, web, sms, etc.).
• Configuring tag management solutions.
• Actively contributing to process improvement, team knowledge, and documentation.
• Willingness to travel occasionally within Europe for work; especially in the UK, France and Hungary.

Skills & Experience:

Must Have:

• Fluent in both French and English
• Ability to explain complex technical concepts to business stakeholders
• Background in designing and developing customer solutions within an enterprise SAAS platforms. Experience with onboarding clients to SAAS platforms is advantageous.
• A good understanding of data, databases, data manipulation and integration in the context of SAAS platforms
• Ability to anticipate client needs and propose appropriate solutions.
• Excellent written and verbal communication skills, confident in presenting to colleagues and client teams.
• Thrives under pressure, managing multiple projects, meeting deadlines, and demonstrating enthusiasm and integrity.
• Familiarity with web technologies, internet environments, email software, ecommerce, web analytics, APIs, and application service providers.

Nice to Have:

• Exposure to at least one Digital Marketing Suite/Cloud platform (e.g., Braze, Salesforce Marketing Cloud, Iterable, Cordial, Bloomreach etc) OR Customer Data Platform (e.g. Tealium, Amperity, Hightouch etc) is a plus.
• Knowledge of digital marketing best practices across various channels (Email, SMS, Push) is advantageous.
• Proficient in use of data platforms such as Databricks, Snowflake, Redpoint etc.
• Experience in deployment of pre built AI solutions for marketing tools
• Pre-sales experience

Why Choose Shaw/Scott: At Shaw/Scott, we foster growth and development with extensive training and a supportive team. Our remote work environment allows for flexibility, but we also come together for co-working, meals, activities and an annual retreat.

Join Our Diverse Team: Shaw/Scott is an Equal Opportunity Employer. We welcome applicants from all backgrounds, races, genders, religions, national origins, ages, sexual orientations, veterans, and individuals with physical or mental disabilities. We believe in a healthy and diverse workplace that provides equal opportunities for all. Our staff spans across various locations, including New York, Chicago, San Francisco, Seattle, Vancouver, London, Paris and Budapest.

If you're ready to take on new challenges and make a difference in the digital marketing world, apply now to become part of our exceptional team!