Solutions Implementation Specialist

Solutions Implementation Specialist

Company: Netziah, a business growth and operations firm serving the U.S. market through sales operations, CRM, AI automation, marketing and client delivery.

Location: Remote, Philippines-based. Department: Intelligent Solutions. Reports to: Technology & Solutions Director.

Role

Build, test and document client and internal CRM, automation and AI-enabled workflows.

Key responsibilities

• Configure CRM pipelines, forms, calendars, automations and integrations.
• Implement approved chatbot or AI-agent flows with documented safeguards and handoffs.
• Test workflow edge cases and troubleshoot issues before operational release.

Required qualifications

• Practical CRM or no-code automation implementation experience.
• Familiarity with API/webhook concepts, workflows, integration tests and troubleshooting.
• Clear English written documentation and secure treatment of access credentials.

Preferred qualifications

• HighLevel, Zapier, Make, web forms or AI agent configuration.
• Basic HTML/CSS and customer-facing technical support.

Work terms: Philippine-based remote work supporting U.S. business operations. Working-hour overlap, salary and employment terms are subject to an approved hiring request. This profile does not announce an immediately available paid opening.

Hiring process: Resume screening, up to two interviews, and a brief role-relevant practical assessment when justified. Scheduling links are provided privately by the recruiting team.

This is a remote position.