Spanish-speaking Customer Service Representative

Our partner is a well-established global company operating in the life sciences and healthcare industry, dedicated to making a positive impact worldwide. They are looking for a Spanish-speaking Customer Service Representative to join their dynamic, supportive international team in Budapest.

Your Responsibilities:

• Manage customer orders, including order entry, tracking, invoicing and returns.
• Handle customer inquiries, calls and complaints professionally and efficiently.
• Provide accurate information on product availability, stock levels and order status.
• Maintain and update customer cases and records in internal systems.
• Collaborate closely with Sales, Finance and other internal departments to ensure excellent customer service.

What We're Looking For

• Fluent Spanish and English communication skills, both written and spoken.
• Previous experience in customer service and order management within a corporate environment.
• Strong organizational, communication and problem-solving skills with excellent attention to detail.
• Confident MS Office skills; experience with SAP or Salesforce is an advantage.

What They Offer:

• Comprehensive benefits package, including cafeteria, annual bonus, and additional employee allowances.
• Private healthcare services, life and accident insurance.
• Hybrid working model.
• Supportive international work environment with professional development opportunities.