Specialist, Cloud Operations

Specialist, Cloud Operations About Us Volante Technologies is the leading global provider of low-code cloud Payments as a Service solution for financial businesses. We are disruptors and innovators and we are growing fast. For the last three years, we have been the #1 seller of wholesale payment systems worldwide. At Volante, we are all about revolutionizing the world of Payments. Role Summary (2–3 sentences) Working as a member of a Cloud support team providing managed services to the financial sector. The managed services include hosted mission critical systems for both top financial institutions. The role would primarily involve managing, maintaining, and supporting the cloud infrastructure where the company’s Payment related products and solutions are running. To ensure that the solutions/products and their associated infrastructure are delivered and maintained for the necessary degree of availability and reliability. What You’ll Do (Key Responsibilities) Manage and maintain the company’s cloud infrastructure Provision and configure core cloud services: VMs, storage, network, database, services using Infrastructure as a code (IaaC) Maintain the overall cloud network architecture Manage VMs and Templates Manage cloud storage Diagnosing and remediate performance and reliability issues with deployed cloud solution. Adhere to the procedures and controls for the management and maintenance of the Managed Services for improved customer service delivery. Patch and upgrade infrastructure components in a scheduled and controlled manner Set up and maintain infrastructure service monitoring and reporting capability to ensure that exceptions are managed on a proactive basis. Assist with providing and delivering both scheduled and unscheduled support services. Assist with the maintenance and review of application security policies, covering infrastructure, software, and data. Assist in Disaster Recovery tests and procedures Setup and maintain VPN connections with subscribed customers Provide telephone support Provide out of hours support as required on a Rota Opportunity Immerse yourself in the Financial and Payments sector world. Being part of an international team What You Bring (Skills & Qualifications) Education Criteria : Graduate in Computer Science or Information Systems Experience Level 5+ years of experience in IT technical support and operations 2 + years of hands-on experience work on any of the public cloud platforms (Azure or AWS) Azure design, development, networking, integration Experience and understanding of cloud security policies, infrastructure deployments in enterprise-wide environments. Technical Skills (Essential): Azure design, development, networking, integration Experience and understanding of cloud security policies, infrastructure deployments in enterprise-wide environments Experience in Infrastructure as a code (IaaC) Have experience in customer engagements involving from requirement gathering to delivery with respect to infrastructure on cloud Hands on experience in Azure S2S and P2S VPN setup and configuration Expert in Windows and Linux operating systems Knowledge on Active Directory engineering, support, migration • Experience in IT infrastructure on DNS, DHCP, AD, Windows Server System Integration: SFTP, MQ, Webservices, etc... Intermediate knowledge in networking (Firewall, VPN gateway, Azure Vnet, Network Security Groups, etc…) Knowledge in setting up Virtual Machines, Storage, Access Control, network security controls, etc… Knowledge in systems monitoring tools and reporting Good communication skills at all levels Good analytical troubleshooting skills Team player Technical Skills (Desirable): Perform implementation project support activities. Maintain knowledge landscape, e.g. confluence, knowledge base, documentation, etc. Payment business exposure What We Offer Highlight what matters most to candidates today. ✔ Competitive compensation ✔ Health benefits ✔ Remote/flexible work options ✔ Professional development support 📍 Location Chennai Equal Opportunity Statement: At Volante Technologies, we believe diversity drives innovation and inclusion fuels success. We are committed to creating a performance driven workplace where everyone feels valued, respected, and empowered to bring their authentic self to work. We welcome candidates from all backgrounds and ensure equitable opportunities for growth. All qualified applicants will receive consideration without regard to race, color, religion, age, gender, national origin, disability, sexual orientation, veteran status, or any other factor protected by law. Together as ONE TEAM, we celebrate differences and foster collaboration, creativity, and belonging.