Sr. Business Systems Analyst

Senior Business Systems Analyst

Help Shape the Future of Business Technology at Leatherman

Location: Portland, Oregon
Department: Information Technology
Reports to: Director of AI & IT

Build Better Systems. Solve Real Problems. Make an Impact.

At Leatherman Tool Group, we're known for building innovative, high-quality tools that people depend on every day. Behind those tools are the people, processes, and technology that keep our business moving forward.

We're looking for a Senior Business Systems Analyst who enjoys connecting business needs with practical technology solutions. This is an opportunity for someone who loves solving problems, improving processes, exploring emerging technology, and helping people work smarter.

You'll partner with teams across Leatherman to improve business applications, simplify workflows, and deliver solutions that make a measurable difference. From ERP systems and business intelligence to automation and AI-enabled tools, you'll help shape how we use technology to support our business.

If you’re naturally curious, enjoy rolling up your sleeves, and get satisfaction from turning complex challenges into simple, effective solutions, we’d love to meet you.

What You'll Do

Improve Business Systems & Processes

• Partner with teams across the business to identify opportunities to reduce manual work, improve accuracy, and streamline operations.
• Analyze business processes, investigate recurring issues, and recommend practical improvements.
• Support and enhance ERP, business intelligence, Shopify, custom applications, and connected business systems.
• Evaluate solutions based on business value, feasibility, and long-term maintainability.

Turn Ideas Into Working Solutions

• Translate business needs into clear requirements, functional designs, and actionable solutions.
• Configure applications and develop reports, workflows, and low-code solutions using approved tools.
• Coordinate testing, implementation, training, and adoption to ensure solutions deliver the intended results.
• Work with internal IT teams and external partners on system enhancements, integrations, and upgrades.

Lead Improvements From Start to Finish

• Take ownership of assigned projects and improvements, from initial discovery through implementation.
• Coordinate business stakeholders, technical teams, and vendors to keep work moving forward.
• Communicate progress, manage competing priorities, and help teams navigate change.
• Measure results and identify opportunities for continued improvement.

Explore AI & Emerging Technology

• Apply AI, automation, and emerging technologies to improve analysis, problem-solving, and business processes.
• Explore practical opportunities to help teams work more efficiently using approved tools.
• Coach business partners on developing, testing, and maintaining effective solutions.
• Encourage innovation while maintaining appropriate data security, governance, and IT standards.

What You'll Bring

Required Qualifications

• 5+ years of experience in business systems analysis, business analysis, or a related role involving application improvements, implementations, and ongoing support.
• Experience analyzing business processes and translating requirements into practical technology solutions.
• Working knowledge of ERP systems, reporting, and connected business applications.
• Hands-on experience improving applications, configuring systems, or developing low-code solutions.
• Strong project coordination, analytical thinking, troubleshooting, and independent problem-solving skills.
• Ability to collaborate with business leaders, technical teams, and external vendors.
• Strong communication skills, including the ability to explain technical concepts in a clear, approachable way.
• Bachelor's degree in Business, Information Systems, or a related field, or equivalent practical experience.

Experience We'd Love to See

• Microsoft Dynamics 365 Finance & Operations or comparable ERP systems.
• Manufacturing, supply chain, or commerce business processes.
• SQL, business intelligence tools, Microsoft Power Platform, or workflow automation.
• Practical experience with AI tools, large language models (LLMs), AI-assisted development, or vibe coding.
• Experience helping business teams adopt new technology and develop their own solutions.

What Makes You Successful

You're someone who:

• Thinks beyond the immediate problem and looks for ways to make processes better.
• Takes ownership and follows through from idea to implementation.
• Builds strong relationships and enjoys working with people across different departments.
• Embraces new technology and is eager to learn, experiment, and improve.
• Balances innovation with practicality, understanding that the best solutions are reliable, sustainable, and easy to use.
• Communicates clearly and helps others feel comfortable with technology and change.

Why Leatherman?

At Leatherman, innovation isn't limited to the products we make. It's also about how we work, how we solve problems, and how we continue improving.

You'll have the opportunity to work across multiple areas of the business, influence meaningful technology improvements, and help us explore what's possible with AI and emerging tools.

You'll be part of a company with a strong manufacturing heritage, a commitment to quality, and people who take pride in what they do.

Ready to help build smarter systems and better ways of working?

Apply today and help shape what's next at Leatherman Tool Group.

LEATHERMAN IS AN EQUAL OPPORTUNITY EMPLOYER