Sr Manager Client Technology

About the Role

We are hiring a Manager, Cloud Platform Engineers to lead our India-based platform and automation engineering staff. This is a people-management role with real technical ownership -- you will be evaluated as much on your ability to review and stand behind your team's Kubernetes and Terraform work as on how you manage the people producing it. You will oversee day-to-day execution of AKS operations and Terraform-based automation, working in close coordination with the US-based Principal and Expert Platform Engineers who set the platform's architectural direction.

This role exists to provide direct, hands-on management and accurate technical oversight of the India-based team -- including work planning, prioritization, quality review, and status reporting to the Senior Manager, Cloud Platform. Reporting must reflect verified, actual system state; this is a core expectation of the role, not a formality.

What You'll Do

· Directly manage India-based Cloud Platform engineers, including workload assignment, prioritization, and day-to-day people management.

· Review and stand behind your team's Terraform module submissions and AKS configuration changes for correctness, adherence to documented standards, and production-readiness before they are considered complete.

· Enforce engineering process standards across the team: issue-based work tracking, triage and prioritization before work begins, work-in-progress limits, and daily status updates.

· Provide the Senior Manager, Cloud Platform with accurate, verified status reporting on the India-based team's work -- cross-checked against actual system and repository state, not summarized from memory or secondhand updates.

· Coordinate with the Principal and Expert Platform Engineers on platform architecture and standards, ensuring the India-based team's work aligns with the broader platform's GitOps, Terraform, and AKS conventions.

· Escalate technical or delivery risks early and directly, rather than allowing status to be discovered after the fact.

· Support hiring, onboarding, and skill development for the India-based team, including closing gaps in Kubernetes, Terraform, and CI/CD fundamentals where needed.

· Apply policy-as-code and security standards already established on the platform (Kyverno or equivalent) when reviewing team output.

Required Qualifications

· 5+ years in platform, infrastructure, or site reliability engineering roles, including some prior people-management or formal technical-lead experience.

· Hands-on production experience with Kubernetes, ideally AKS specifically -- sufficient to personally review a team member's cluster or workload change and identify problems.

· Working Terraform experience, including the ability to review a submitted module for correctness, reusability, and adherence to documented standards.

· GitOps experience (ArgoCD, Flux, or equivalent) -- all infrastructure and cluster changes should trace to a git commit as a matter of practice, not preference.

· Demonstrated ability to produce accurate, verifiable status reporting to senior leadership.

· Experience managing engineers directly, including performance management, prioritization, and workload planning.

· Working fluency in policy-as-code tooling (Kyverno, OPA/Gatekeeper, or equivalent).

Preferred Qualifications

· Experience managing a distributed or offshore engineering team reporting to a manager in a different region.

· Practical, current experience using AI-assisted development tools in daily engineering work.

· Experience with observability tooling (Prometheus, Grafana, Thanos, or equivalent).

· Background modernizing legacy automation (PowerShell or similar) toward Terraform or platform-native replacements.

Abous Us

At Harris, we believe great people build great software. We offer an environment where employees are empowered to make a real impact, grow their skills, and shape their careers. Our teams enjoy a supportive, award‑winning culture, a casual and collaborative workplace, and opportunities to learn from a diverse group of businesses and industries.

We are financially strong and proudly part of Constellation Software Inc. (CSI), the largest software company in Canada, providing long‑term stability alongside entrepreneurial autonomy. In addition to a competitive compensation and benefits package, we offer meaningful perks, flexibility, and—most importantly—a culture that values people, curiosity, and having fun while doing great work.

Follow us on LinkedIn to learn more about our culture, values, and career opportunities.

Equal Opportunity

Harris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Applicants who require a reasonable accommodation due to a disability may contact us by email at HarrisTalentAcquisition@harriscomputer.com. Accommodation requests may be made at any time. This email address is dedicated solely to accommodation requests and cannot be used to inquire about application status.

Know Your Rights Poster

EO 13496: Notification of Employee Rights under Federal Labor Laws

Our commitment to fair and equitable hiring. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.