Sr Product Analyst, Optum OB Homecare - Remote 2393803 | Eden Prairie, Minnesota | Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Optum OB Homecare delivers specialized in-home maternal health services to high-risk pregnant patients. OB Homecare partners with both healthcare providers who prescribe services and health plans that make those services available to their members. The Managed Care team is responsible for developing and maintaining health plan relationships, demonstrating the value of services, and serving as the primary liaison between OB Homecare and its health plan partners. Through these efforts, the team supports health plan satisfaction, retention, and growth across the health plan portfolio.

The Health Plan Client Management Analyst serves as a key member of the OB Homecare Managed Care team, supporting health plan client relationships and ensuring the successful execution of client management activities. This individual will be a partner to maintain strong health plan relationships, support health plan satisfaction, manage ongoing reporting and communication, while assisting with strategic growth initiatives. The role combines relationship management, data analysis, client communications, and operational coordination to help health plan partners understand and maximize the value of OB Homecare services.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Support day-to-day communication and coordination with assigned health plan partners
• Assist in responding to client inquiries regarding program performance, referrals, utilization, billing, operations, and clinical processes
• Coordinate follow-up activities between health plans and internal OB Homecare stakeholders, including the clinical care coordination and accounts receivable teams
• Support the preparation and execution of health plan meetings, business reviews, and educational sessions by developing presentations, educational materials, and follow-up documentation
• Prepare and distribute monthly and quarterly utilization reports using established templates and processes
• Analyze physician order, conversion rate, utilization, and performance data to identify trends and support the development of client-specific insights and annual strategies
• Maintain reporting calendars and monitor deadlines to support timely delivery of health plan commitments
• Track health plan action items and requests, follow up with internal stakeholders, and communicate status updates
• Assist with investigating health plan issues and escalations related to physician orders, claims, billing, operations, and member experience, coordinating with appropriate internal teams to support resolution

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of experience in account management, customer relations, health plan operations, or client services
• Solid analytical and problem-solving skills
• Advanced proficiency in Microsoft Excel and PowerPoint
• Excellent written and verbal communication skills
• Demonstrated ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications:

• Experience working with health plans, provider organizations, or managed care organizations
• Experience working with Managed Medicaid and commercial health plans
• Experience supporting client-facing business reviews and executive presentations
• Knowledge of healthcare reimbursement, utilization management, and payer-provider relationships

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.