Sr. Programmatic Account Manager, Scibids - Sydney

Who We Are

DV is the leader in digital performance solutions, helping our advertiser and agency partners Verify the quality of their digital campaigns, Optimise to improve performance and Prove that they’re achieving their business outcomes, through unbiased 3rd party data and analytics. DV’s mission is to be the definitive source of transparency and data-driven insights into the quality and effectiveness of digital advertising for the world’s largest brands, agencies, publishers, and digital ad platforms. Since 2008, DV has helped hundreds of Fortune 500 companies gain the most from their media spend by delivering best-in-class solutions across the digital advertising ecosystem, helping to build a better industry. Learn more at www.doubleverify.com.

The Role

As a Sr. Programmatic Account Manager at DV, based in Sydney Australia, you will be the primary point of contact for Scibids clients post-sale across the Australian market. You will oversee the execution and performance of both pilot and business-as-usual (BAU) campaigns, ensuring a seamless client experience, strong campaign results, and continuous growth through upselling opportunities.

You will work closely with Sales, Presales and Solutions teams across APAC, EMEA and North America to deliver a cohesive customer journey, and act as the voice of the local client within DV Scibids. You will work alongside the other Scibids Account Manager covering Australia and the wider JAPAC team, with a good level of autonomy in a cross-timezone setup.

What You'll Do

Campaign Management

• Leveraging Scibids AI technology, manage Pilot campaigns during the testing phase and BAU campaigns once the client has scaled.
• Monitor and troubleshoot campaign setup and performance within DSPs (DV360, The Trade Desk, Meta, Google Ads and others used locally) and ensure campaigns run effectively and smoothly.
• Adapt campaign setup, KPIs and pacing to the Australian market: YouTube and CTV/BVOD growth, premium local publishers and private marketplaces, and local agency buying practices.

Client Communication & Relationship Building

• Be the main point of contact for assigned agencies, trading desks and advertisers in Australia, providing day-to-day support.
• Maintain consistent client communication to ensure satisfaction and address any questions or concerns, with working hours that overlap with Australian clients and with the APAC, EMEA and North America teams.
• Provide general education, campaign insights and performance recommendations regularly, adapting the narrative for both trading teams and senior stakeholders.

Internal Collaboration

• Collaborate closely with the Pre-Sales team on net new Australian clients to help ensure seamless onboarding and improve campaign setups.
• Work with the Scibids solutions team to get answers, debug issues and solve potential roadblocks.
• Liaise with internal Scibids and DV stakeholders such as Sales, Client Partners and the other JAPAC Account Managers, sharing best practices across markets.
• Relay local market feedback (agency expectations, new platforms, commercial models) to Solutions and Product.

Reporting & Analysis

• Lead performance impact review sessions, campaign wrap-ups and standard reporting, proving the ROI of Scibids and why it is a focal point of the client's plan.
• Analyze key performance metrics and provide strategic optimization suggestions and new ideas based on results.

Upselling & Growth

• Strategize and upsell to grow and develop existing client business and win net new business in Australia.
• Contribute to the scaling of successful pilots into BAU engagements, identify opportunities for campaign expansion and recommend new insertion orders.
• Introduce clients to new Scibids product features and enhancements, and to the wider DV offering where relevant (for example Authentic AdVantage).

Who You Are

• 3-5+ years of professional experience in programmatic trading, analytics or customer success / account management in the programmatic space.
• Hands-on experience with DV360 and at least one of The Trade Desk, Meta or Google Ads.
• Good knowledge of the Australian programmatic landscape: agencies, trading desks, advertisers, publishers and SSPs.
• Fluency in English required.
• Strong written and verbal communication skills, including with senior stakeholders.
• Detail-oriented, with the ability to prioritize several projects and tasks simultaneously and see them through.
• Comfortable working autonomously in a cross-timezone environment.
• A can-do attitude to provide energy, drive and enthusiasm.
• Ambition to grow your career as the team scales.
• Familiarity with DV Authentic AdVantage and brand suitability or verification products.
• Experience with managed-service or performance-based commercial models.
• Working knowledge of the supply side (SSPs, PMPs, curated deals).

The successful candidate’s starting salary will be determined based on a number of non-discriminating factors, including qualifications for the role, level, skills, experience, location, and balancing internal equity relative to peers at DV. This role will also be eligible for bonus/commission (as applicable), equity, and benefits.

Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but you’re not sure that you check every box, apply anyway!

About Us

DV provides the industry’s leading Media Effectiveness Platform. Utilizing trusted measurement data and dynamic AI optimization, DV maximizes campaign effectiveness and drives tangible business outcomes for advertisers wherever they run their digital media.

DV powers performance for the world's largest brands, platforms and publishers. We believe this is important work. Why? Because when an ad-supported ecosystem hums, it preserves a free internet for us all. We're looking for the best and the brightest talent, those who stand for one another and meet challenges with a spirit of ingenuity and invention. If that sounds like you, check out our openings today.