Sr. Project Manager

Job Title: Sr. Project Manager

Location: Fort Lauderdale, FL (Hybrid - 2days onsite & 3 days remote in a week)

Duration: 6-12 months contract.

Quick overview: We're looking for a Project Manager to support our Seaware reservations system program. It's a replacement of our existing cruise booking platform that touches sales, operations, and guest servicing workflows. The program has been underway for more than a year, we are in the process of completing UATs, final enhancements, reporting and data migration targeting a go-live in April.

This is a local, onsite-hybrid role based in the Fort Lauderdale area and will be transitioning from the existing PM which is supposed to complete the engagement with us at the end of the year.

KEY REQUIREMENTS:

· Experience with reservations/booking systems (ideally Seaware or similar cruise/travel platforms like DTS or iTravel). Familiarity with how these systems support booking creation, modifications, cancellations, and ancillary attachments is a plus.

· Prior experience in the cruise line, airline, hotel, or broader travel/hospitality sector, with an understanding of sales-channel workflows (direct sales, travel advisors, or call center/reservations teams).

· 10+ years of project/program management experience, with proven track record delivering enterprise software implementations end-to-end, from requirements through go-live and stabilization. PMP or equivalent certification preferred.

· Experience leading multi-vendor implementations, holding each accountable to scope, timeline, and SLAs, and coordinating between software vendors, internal RCYC stakeholders from Business and IT.

· Experience coordinating hybrid/distributed teams across time zones (Europe, US, India)

· Strong capability to produce clear, concise status updates, maintain RAID logs, proactively identify blockers, and escalate risks to leadership before they become critical.

· Comfortable presenting progress, risks, and trade-offs directly to IT and business leadership in business terms, not just technical detail; able to tailor messaging to a non-technical executive audience.

· Local availability: Based in or near Fort Lauderdale, able to come onsite 2 days per week; no relocation or visa sponsorship.

Preferred (nice-to-have):

· Experience tracking and managing multi-million-dollar program budgets, including invoice reconciliation and vendor cost control.

· Change management / end-user adoption experience for operational or commercial teams.

· Familiarity with structured PMO governance models (intake processes, steering committees, change advisory boards).

· Experience stepping into an existing program and transitioning smoothly from an outgoing PM.