SRE / Production Operations Engineer

We are seeking an experienced SRE / Production Operations Engineer to operate and maintain Cerebra-hosted production environments. The role is responsible for production environment setup and configuration, monitoring, troubleshooting, access management, operational reporting, and ensuring the availability and stability of customer environments.

Key Responsibilities

• Set up, configure, and maintain Cerebra production environments.
  
• Perform application, infrastructure, database, and service configuration required for production deployments.
  
• Monitor production environments, services, infrastructure, capacity, and performance.
  
• Investigate and troubleshoot production incidents and service issues.
  
• Perform health checks and proactively identify potential availability or performance issues.
  
• Coordinate with Engineering, DevOps, and Professional Services for production deployments, fixes, and troubleshooting.
  
• Execute and validate production deployments and configuration changes.
  
• Maintain production environment documentation, configuration records, and operational runbooks.
  
• Generate regular production health, availability, incident, capacity, and operational reports.
  
• Support backup, recovery, disaster recovery, and business continuity activities.
  
• Manage production certificates, service accounts, scheduled jobs, integrations, and other operational components.
  
• Ensure production environments follow Cerebra's security, hardening, access-control, and change-management requirements.
  
• Automate repetitive operational and monitoring activities where practical.
  
• Participate in incident management, root-cause analysis, and corrective actions.