STEO Operations PMO

Key Responsibilities

1. Reporting and Digital Enablement

• Coordinate the end-to-end STEO reporting cycle, supporting the collection, consolidation and quality review of reporting inputs.
• Support the adoption, maintenance and continuous improvement of the digital reporting tool, helping maintain processes, data standards and user guidance.
• Prepare reporting and analysis for STEO-led projects and contribute to the monitoring of other transformations within the STEO portfolio.
• Work with initiative and functional teams to improve data quality, consistency and transparency across reporting inputs.

2. Support Governance and Leadership Forums

• Coordinate STEO governance forums and alignment sessions, including agendas, pre-reads, presentation materials, minutes, decision records and action logs.
• Support the preparation of materials for senior leadership meetings and governance forums.
• Track actions, decisions, risks and dependencies, ensuring appropriate follow-up and escalation where required.
• Document and maintain cross-functional dependencies and support alignment across teams.
• Maintain governance records and support adherence to STEO governance processes and protocols.

3. Orchestrate selected Project Delivery and Implementation

• Support the planning and delivery of selected STEO initiatives and workstreams, helping translate objectives into plans, milestones and actions.
• Coordinate activities and follow-ups across stakeholders to maintain momentum and visibility of progress.
• Track project actions and deployment readiness activities, escalating issues and risks when appropriate.
• Support updates to project plans and implementation activities as priorities evolve.

4. Support Lead PMO on Petcare Transformation Masterplan

• Maintain the integrated Petcare transformation masterplan, ensuring milestones, actions and dependencies remain up to date.
• Identify and flag risks, issues and dependencies for review and escalation.
• Support the administration and accuracy of the digital masterplan and reporting tools.
• Provide updates and insights from the masterplan to support governance forums, reporting and portfolio reviews..
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Context and Scope

This role plays a key coordinating function within a complex, global transformation environment. Working across STEO, functional teams, initiative leads and divisional stakeholders, the role helps drive alignment, visibility and progress across multiple transformation activities.

Success in this position requires the ability to work effectively in a fast-paced and evolving environment, bring structure to ambiguity, connect information across different workstreams and communicate clearly with stakeholders at various levels of the organization. The individual will need strong attention to detail, excellent organizational skills, and the ability to balance governance, reporting, project coordination and day-to-day delivery support.

Key Success Measures

• Timely, accurate and decision-oriented reporting, with improving quality and completeness of inputs.
• Consistent adoption and progressive enhancement of the digital reporting and masterplan tools.
• Well-run governance forums with clear decisions, actions, owners and follow-through.
• Visible and actively managed cross-functional risks, issues and dependencies.
• Selected projects and workstreams delivered against agreed milestones, readiness criteria and deployment outcomes.
• A current, reliable and integrated Petcare transformation masterplan used to support portfolio decisions.

Qualifications:

• Bachelor Degree in Business, Project Management, Technology or related discipline
• Project Management experience. Qualification desirable
• Proven experience in PMO, program management, transformation delivery, portfolio coordination or a comparable orchestration role. 
• Experience managing integrated plans, executive reporting, governance forums, RAID logs, decision logs and action tracking. 
• Demonstrated ability to prepare clear materials for senior leadership and facilitate alignment across diverse stakeholder groups. 
• Experience implementing or improving digital project, portfolio or reporting tools and supporting user adoption. 
• Experience in complex, cross-functional and preferably global or multinational environments. 
  

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