Summer 2027 Intern - Business Analyst

An internship with our company is a great opportunity to build your skillset and explore your career interests. Our summer student internship is a 10 -14 week program that starts in mid-May and ends in August. During your internship, you'll work on impactful projects that make a difference at our company, with our customers, and in our communities. You'll also gain exposure to different areas of our business and have numerous opportunities for networking and coaching.

Are you interested in the intersection of business and technology? Do you enjoy solving problems, working with people, and seeing how software solutions come to life? We're looking for a Technology & Business Systems Intern to join our team and gain hands-on experience supporting critical business applications and technology initiatives.

In this role, you'll work closely with business stakeholders, software developers, and Scrum team members to help deliver technology solutions that improve how work gets done. You'll have the opportunity to participate in real projects, translate business needs into technical requirements, and gain exposure to modern development practices, Agile delivery, and emerging AI tools.

In this hybrid role, you will spend 10 days a month working from the Madison, WI corporate office.

Primary Accountabilities

• Partner with business stakeholders and technology teams to understand business needs and project goals.
• Help gather, document, and clarify requirements for new enhancements and system improvements.
• Act as a liaison between business partners and software development teams.
• Assist with maintaining and updating systems, applications, and documentation.
• Participate in Agile ceremonies including sprint planning, standups, retrospectives, and backlog refinement.
• Support testing efforts and help validate that solutions meet business requirements.
• Work closely with experienced Java developers and learn how enterprise applications are designed, built, and supported.
• Contribute to project work that impacts real business outcomes.
• Gain exposure to AI-enabled development tools and emerging technologies, including Claude Code.

Specialized Knowledge & Skills Requirements
• Demonstrated experience providing customer-driven solutions, support, or service.
• Must be currently seeking a baccalaureate, masters, or doctoral degree and be enrolled in an accredited college or university on a full-time basis or as required by the university's co-op program.
• Must have achieved 24 semester hours of academic credit before beginning the first work term.

Currently pursuing a degree in Computer Science, Information Systems, Business Analytics, Management Information Systems, Software Engineering, or a related field.

Travel Requirements
• Up to 10%.

Physical Requirements
• Work that primarily involves sitting/standing.

Additional Information

• To ensure a strong start, all employees participate in our New Employee Orientation during their first week.  This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth.  At times, sessions may be delivered virtually based on scheduling and availability. 
• Offer to selected candidate will be made contingent on the results of applicable background checks
• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
• Sponsorship will not be considered for this position unless specified in the posting

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.

About Us

American Family Insurance is a mutual holding company and is the nation’s 12th-largest property/casualty insurance group, ranking No. 243 on the Fortune 500 list. The American Family Insurance Group also includes CONNECT, powered by American Family Insurance, Homesite and Main Street America Insurance.

An internship with American Family is a great opportunity to build your skillset and explore your career interests. You’ll kick-start your career with an inclusive, purpose-driven company that embraces your ideas, your background and unique experiences to improve the lives of others.

If you’re looking to make a difference – we’re looking for you. Join our team and bring your dreams!