Supervisor, Loan Operations

About Citco: The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco. About the Team & Business Line: Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience. As a core member of our Loan operation team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for the world’s largest alterative credit lenders. Citco’s total loan portfolio exceeds 100B, across a variety of asset and loan types including publicly traded bank debt, private syndications, middle market transactions, and commercial real estate. We provide shadow and direct loan agency. About the Role: This is an analytical and multi-faceted role that requires the team member to be able to analyze and maintain a range of complex loan security types and lifecycle events in support of loan administration functions and reporting preparation. You will be responsible for the oversight of daily tasks associated with the full lifecycle of Loan Administration including but not limited to: Review credit agreements and other loan documentation to ensure proper setup and processing in the loan system Monitor accurate processing of loan lifecycle activity Identify and investigate accrual, position, and cash breaks to Loan Servicers and Agents Collaborate with internal teams to streamline and enhance processes Ensure the client service level agreements are closely monitored and monthly deliverables are met timely, accurately and completely Maintain standard processes within a robust control environment, with an eye to continually improving or modifying same to support assigned clients Support/ conduct training of new hires in standard processes including those without experience in loan operations Assist on management of special projects as needed. About You: Bachelor’s Degree in Finance, Accounting, Economics or other related subject with a minimum of 3 years’ experience in loan administration Product Knowledge: Syndicated Loans, Bi-lateral Loans, Direct Lending, Whole Loans, Structured Credit, Commercial and Industrial Loans, Middle Market Credit, Real Estate loans, Asset Backed Credit Focused, accurate and detail oriented Team-oriented; willingness to support and cross-train on all departmental functions Strong communication, both oral and in writing Self-starter, takes initiative Experienced in effective communication with external and internal customers; has experience interfacing with relationship managers, customers, and other related departments Experienced in maintaining a controlled environment and adhering to standard operating procedures Flexible and comfortable adapting to fluid operational requirements and deliverables Sentry PM a distinct advantage Experience and understanding of debt instrument P&L a distinct advantage. Our Benefits Your well-being is of paramount importance and central to our success here at Citco. Citco offers a comprehensive and competitive total rewards package to support your career success and personal needs. Your base salary will be determined by several factors such as the role, experience, skillset, market conditions, etc. Furthermore, qualifying positions can participate in an annual discretionary bonus pool based on company profitability and individual contributions. Our comprehensive benefits package includes medical, dental, and vision coverage, short and long-term disability benefits, a retirement savings plan, tuition reimbursement, mental health and wellness support, parental leave, and more. Additional details about our total rewards package will be shared during the hiring process. At Citco, we take pride in fostering an inclusive culture by prioritizing the hiring of people from diverse backgrounds. Our culture is a source of pride and strength, fostering innovation, mutual respect, and collaboration. We warmly welcome and encourage applications from people with disabilities. If you require any accommodations to make our recruitment process more accessible for you, please let your recruiter know. As an equal opportunity employer, Citco adheres to making all employment and personnel decisions without discriminating based on race, color, creed, religion, sex, physical disability, mental disability, age, marital status, sexual orientation, citizenship status, national or ethnic origin, or any other protected status. We believe that an inclusive workforce not only enriches our company but also drives us towards greater success. Please note that this job description is not intended to be all-inclusive. Our employees may perform other job-related duties as needed to meet the ongoing needs of our organization.