Supervisor Product Tester

Company Description BisChat is a next-generation messaging platform designed to offer fast, secure, and privacy-focused communication for users worldwide. The application supports instant messaging, high-quality media sharing, audio data, and will soon introduce advanced broadcasting capabilities. Currently in an Exclusive Beta Testing phase on both the Apple App Store and Google Play Store, BisChat is refining its core architecture and asset management features. The company is building a community of early adopters and global testers who help shape the product’s evolution. A lean, highly dedicated technical team drives rapid innovation, frequent releases, and a user experience centered on trust and reliability.
Role Description The Supervisor Product Tester is a full-time, remote role responsible for overseeing and coordinating end-to-end testing activities for the BisChat application. This role includes designing and reviewing test plans and test cases, supervising test execution across multiple platforms, and ensuring defects are clearly documented and communicated to the development team. The Supervisor Product Tester will collaborate with product, engineering, and support teams to validate new features, monitor beta performance, and maintain high-quality standards before public release. Day-to-day responsibilities also include guiding a distributed testing team, organizing training sessions for new testers, analyzing user feedback from beta channels, and contributing to continuous improvement of testing processes and tools. The supervisor will play a key role in enhancing overall product reliability, usability, and customer satisfaction.
Qualifications

• Strong skills in product testing and designing, executing, and maintaining structured test cases.
• Excellent communication skills for collaborating with cross-functional teams and reporting findings clearly.
• Experience in customer service and managing user feedback to improve product quality and user experience.
• Ability to provide training and mentorship to testers and other team members involved in quality assurance.
• Background in software QA, mobile app testing, or related product validation roles, preferably in messaging or consumer apps.
• Familiarity with bug tracking and test management tools, as well as basic understanding of iOS and Android ecosystems.
• Strong analytical and problem-solving abilities, with attention to detail and a focus on continuous improvement.
• Bachelor’s degree in Computer Science, Engineering, Information Technology, or equivalent practical experience.
• Comfort working in a remote, fast-paced environment with distributed teams and agile development practices.