Supply Chain Coordinator

Job Title: Supply Chain Coordinator

About the Company

Our client is an entrepreneur-led business group managing multiple businesses and exploring new ventures, acquisitions, and investment opportunities.

Key Responsibilities

E-commerce Operations & Product Launches

• Coordinate product launches across e-commerce platforms, ensuring timelines, inventory readiness, and operational requirements are met.
• Support product listings, launch preparation, inventory tracking, and order fulfillment workflows.
• Identify operational gaps and recommend improvements to streamline online sales operations.
• Coordinate with relevant team members and external partners to ensure products are ready for launch and available to customers.
• Monitor launch-related tasks and follow up on outstanding items to ensure timely execution.

Supply Chain & Procurement

• Research, identify, and evaluate potential suppliers, manufacturers, distributors, and service providers.
• Request and compare quotes, evaluate pricing, and negotiate costs and purchasing terms when appropriate.
• Coordinate purchasing activities, supplier communications, and order timelines.
• Build and maintain productive relationships with vendors and suppliers.
• Research alternatives to improve cost efficiency, product availability, and operational reliability.

Logistics, Shipping & Fulfillment

• Research and compare shipping carriers, packaging options, fulfillment providers, and logistics solutions.
• Coordinate domestic and international shipments, as needed.
• Evaluate shipping costs, delivery timelines, packaging requirements, and fulfillment workflows.
• Follow up with vendors, carriers, and fulfillment partners to resolve delays or operational issues.
• Identify opportunities to improve shipping efficiency and reduce unnecessary costs.

Project Coordination & Execution

• Translate business ideas and operational needs into actionable plans, timelines, and next steps.
• Coordinate projects involving suppliers, contractors, local personnel, and other external partners.
• Track deadlines, follow up on deliverables, and ensure tasks are completed as planned.
• Conduct research, gather information, compare options, and present clear recommendations.
• Anticipate potential problems and take initiative to resolve them before they become larger issues.
• Provide concise progress updates and communicate risks, blockers, and recommended solutions.

Required Qualifications

• Direct, hands-on e-commerce experience is required. Candidates must have worked with online sales operations, e-commerce platforms, product launches, inventory processes, order fulfillment, or related activities.
• Experience with supplier sourcing, procurement, purchasing coordination, or vendor management.
• Familiarity with shipping, logistics, packaging, fulfillment providers, or supply chain operations.
• Strong research, analytical thinking, and problem-solving skills.
• Demonstrated ability to coordinate multiple projects, manage deadlines, and follow through on deliverables.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills, particularly when coordinating with vendors and external partners.
• Ability to work independently, exercise sound judgment, and move projects forward without constant direction.
• Comfortable working in a growing business where priorities may change and processes may still be developing.
• Availability to commit approximately 20 hours per week.

Preferred Qualifications

• Experience supporting product launches for consumer products or direct-to-consumer (DTC) brands.
• Experience with platforms such as Shopify, Amazon, or other online marketplaces.
• Familiarity with inventory management systems, fulfillment platforms, or shipping software.
• Experience coordinating international sourcing, overseas suppliers, or cross-border shipments.
• Experience comparing supplier proposals, negotiating pricing, and evaluating operational costs.
• Experience working with startups, small businesses, or lean teams where initiative and versatility are essential.
• Mandarin a plus.

Who We're Looking For

The ideal candidate is a proactive operator who enjoys figuring things out and getting things done. You don't need to have managed a large corporate team, but you should be comfortable taking ownership of operational challenges and following projects through from research to execution.

You are someone who:

• Takes initiative: You identify what needs to happen and move forward without waiting for step-by-step instructions.
• Thinks critically: You evaluate options, identify trade-offs, and make practical recommendations.
• Gets things done: You follow up, solve problems, and ensure projects reach completion.
• Communicates effectively: You keep stakeholders informed and maintain strong relationships with vendors and partners.
• Adapts quickly: You are comfortable working in a dynamic environment where priorities and processes may evolve.
• Balances strategy with execution: You can research the best solution and then take the necessary steps to implement it.

Work Arrangement

• Remote position.
• Part-time to start, approximately 20 hours per week.
• Opportunity to take on additional responsibilities as the business grows.
• Close collaboration with business owners on e-commerce, product launches, procurement, and operational projects.