Supply Chain & Sales Operations Specialist

About the role

We are hiring for our client, a fast-growing coffee business selling across Saudi Arabia. The business is growing across modern trade, wholesale, discount shops, and e-commerce and quick-commerce platforms. It needs a hands-on operator to run the flow from supplier to shelf. That covers imports, the third-party warehouse and local deliveries. You will work directly in the systems and with partners, not just oversee others. This is a remote role.

What you’ll do

• Raise and follow up purchase orders with local and international suppliers. Handle changes to quantities and packaging, and work within approval limits.
• Plan supply against sales forecasts, and adjust as actual sales come in.
• Manage import shipments end to end: freight forwarders, brokers, customs clearance, and documents such as invoices, packing lists, certificates and Bayan.
• Handle product registration and label requirements with the SFDA. Plan for other GCC markets (UAE, Kuwait, Qatar) as the business expands.
• Solve supply problems: delays, wrong quantities, damaged goods and invoice mismatches.
• Warehouse and stock
• Manage stock held with our third-party (3PL) warehouse partner. Check received goods against packing lists, and run regular stock counts.
• Keep inventory records accurate across all locations, and flag slow-moving and low stock early.

Sales operations and delivery

• Process orders from key accounts, modern trade, wholesalers and discount shops, from order approval to delivery.
• Plan daily delivery routes and truck loads. Set realistic drop targets per truck, and coordinate drivers and transport partners.
• Manage orders, delivery bookings and appointments on quick-commerce platforms such as HungerStation Amazon, Noon, etc., including central warehouse and dark-store deliveries.
• Act as the daily contact for key accounts on stock availability, delivery times and documents.
• Support distributors in other GCC markets with orders and shipping documents as the business grows.
• Prepare regular order, stock and sales reports for management.

What we’re looking for

• 6–8 years in supply chain, procurement or sales operations, ideally in FMCG or food and beverage in Saudi Arabia.
• Hands-on import and customs experience in KSA (brokers, Bayan, SABER, SFDA).
• Direct experience managing Amazon Vendor Central or a similar retailer or quick-commerce platform (bookings, appointments, POs).
• Experience working with a 3PL or outsourced warehouse.
• Experience planning deliveries in a Saudi city, with key accounts, wholesale or discount channels.
• Strong Excel skills. ERP experience is a plus.
• Fluent English. Arabic is strongly preferred.
• Proven ability to work independently and reliably in a remote setup, and to be available during Saudi working hours.

Nice to have

• Experience with GCC distributors and registration in UAE, Kuwait or Qatar.
• Experience in coffee, beverages or other consumer goods.
• Experience launching a brand in a new market.