Systems Support & Administrative Assistant

🚨 URGENT REQUIREMENT – IMMEDIATE START 🚨

Systems Support & Administrative Assistant (Digital Learning)

📍 Location: Dublin (Hybrid – 3 days onsite, 2 days WFH)

⏳ Contract: 4-Month Temporary Contract

💶 Salary: €41,000 per annum (pro-rata)

Available immediately?

Join a busy Public Service Digital Learning team! 💻

Our client has an urgent opening for a Systems Support & Administrative Assistant to join their 6-person team following the launch of a new LPX Learning Management System (LMS).

While an immediate start is ideal, they will wait for the right person. Full training on the LPX platform is provided! 🎓

This fast-paced role splits your time between first-line helpdesk support (approx. 80 tickets/week) and day-to-day L&D training coordination.

What You’ll Do: 📋

• 🛠️ Helpdesk & LPX Support: Handle ~80 tickets/week, set up user logins, resolve laptop/access queries, and troubleshoot routine LMS issues.
• 📅 L&D Coordination: Schedule high-volume online courses, manage session logistics (attendance, billing, cancellations) in line with SLAs/GDPR, and update learner records.
• 🎥 Virtual Hosting & Reporting: Provide live technical support for webinars/virtual classrooms and run LMS usage and helpdesk reports.
  
  

What You Need: ✅

• 🎓 Leaving Certificate (or equivalent) plus a relevant qualification, certification, or proven experience in IT support, learning technologies, or information systems (technical accreditation is a big plus!) .
• 🗂️ 2+ years’ experience in high-volume, multi-process administration and operations.
• 🖥️ Proven helpdesk experience supporting an LMS, CRM, or similar user-facing system (logins, remote troubleshooting).
• 💬 Strong MS Office skills, sharp attention to detail, and the ability to explain tech clearly to non-technical users.
  
  

Apply Now – Interviews Happening ASAP ⚡

📩 Email arlene.french@cpl.ie with your CV and cover letter, using the subject: 🚨 IMMEDIATE START Systems Support & Administrative Assistant 🚨

#UrgentHiring #ImmediateStart #DublinJobs #LMS #LPX #ITSupport #Helpdesk #LandD #TempJobs #IrishJobs